# Get your Item Management sync status through an API

> Build methods that read Sync Status, your recipients' CIC responses and Worklist validation errors from 1WorldSync Item Management, one API call each. A workflow can then email you each weekday morning the GTINs in Review or Reject.

Page: https://fous.com/automate/1worldsync-item-management
Updated: 2026-11-12

Works with your own 1WorldSync Item Management account. Fous is an independent product.

## What you can build on Item Management

### Get sync status for your publications

Reads Reports > Sync Status: each publication sent to a recipient and the CIC response that came back for it.

- Takes: Published since, recipient (optional), GTIN (optional)
- Returns: GTIN, recipient, target market, publication type, published at, CIC status, CIC received at

### Read recipient responses

Reads Recipient Responses: the details or notes a recipient attached to its CIC responses, for one GTIN or one recipient.

- Takes: GTIN or recipient, since (optional)
- Returns: GTIN, recipient, CIC status, response date, recipient notes

### Get validation errors from the Worklist

Reads the Worklist, the 90-day log of your company's activity, and keeps the entries with data validation errors or schema violations.

- Takes: Since (optional), GTIN (optional)
- Returns: GTIN, activity, date, error type, error details

### Republish an item to a recipient

Opens Publications > Manage Publications, selects the GTIN and the recipient's publication and chooses Republish, as New or as Initial Load.

- Takes: GTIN, recipient, publication type
- Returns: GTIN, recipient, publication type, republished at

## Automate Item Management with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### GTINs in Review or Reject, every morning

Starts: Every weekday at 8:00

1. Get the Sync Status for publications sent since the last run.
2. Keep the rows whose CIC status is Review or Reject.
3. For each one, read the recipient responses to get the recipient's notes.
4. Email you the list, one section per recipient, with GTIN, status and notes.

### New validation errors, posted to your PIM

Starts: Every day at 17:00

1. Get the validation errors from the Worklist since yesterday.
2. Keep the ones that were not there on the last run.
3. Post GTIN, error type and error details to your webhook.

### Publications still waiting for a CIC response

Starts: Every Monday at 9:00

1. Get the Sync Status for publications sent in the last 14 days.
2. Keep the rows with no CIC response or still at Received.
3. Email you the list, grouped by recipient.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get sync status for your publications” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "item.1worldsync.com/get_sync_status",
    "input": {
      "published_since": "2026-11-10",
      "recipient": "Northwind Grocers"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "recipient": "Northwind Grocers",
    "publications": [
      {
        "gtin": "00614141123452",
        "target_market": "US",
        "publication_type": "New",
        "published_at": "2026-11-10T14:12:00Z",
        "cic_status": "Synchronized",
        "cic_received_at": "2026-11-10T15:40:00Z"
      }
    ]
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## Item Management’s own options

1WorldSync's developer site lists an Inbound API that writes item content into Item Management, a DAM API for images and the IM Read API 2.0, which reads content including images. To get credentials you register, and the team contacts you to clarify your use case. Inside Item Management, the FUSE load sheet lets you extract items to a spreadsheet, update it and upload it again.

| Option | What it covers | What it takes |
| --- | --- | --- |
| IM Read API 2.0 | Reads your Item Management content, including image data. | Registration on the developer site, then credentials once 1WorldSync has clarified your use case. |
| Inbound API and DAM API | Write item content and load images into Item Management. | Registration on the developer site, then credentials once 1WorldSync has clarified your use case. |
| FUSE load sheet | Extract existing items to a spreadsheet, update them and upload the sheet to change your content. | An Item Management account; the extracted item serves as the template. |
| Item Management by hand | Add, link, validate and publish items, and the Sync Status, Worklist, Item History and Recipient Responses reports. | A user account for your company in Item Management. |

Read on November 12, 2026: [1WorldSync developer site](https://developer.1worldsync.com/), [How to Get Started with IM 101](https://community.syndigo.com/t5/How-To-Get-Started-in-IM/How-to-Get-Started-with-IM-101/ta-p/5469).

## Signing in to Item Management

Item Management signs you in on 1WorldSync's own sign-in page at auth.1worldsync.com, which asks for your username, then Continue, before the next sign-in step. With Fous you sign in there once with your own account. The login is sealed with AES-256 and never returned by the API or written to logs, and a method reads and does only what your account can.

## Worth knowing

- **Not every recipient sends a CIC**: Retailers are not required to send a CIC response. Received means the recipient has the content but has not reviewed it yet, so a missing or Received status is not an error.
- **No subscription, no delivery**: A publication to a recipient with no subscription to your GLN, GTINs or target market will likely produce no CIN. The Pub-Sub Mismatch Report lists those publications, and Current Subscriptions shows who subscribed.
- **The Worklist keeps 90 days**: The Worklist shows a running 90 days of activity. Item History shows every transaction for an item, but it runs for one GTIN at a time.
- **Republish overrides a Reject**: Republishing from Manage Publications overrides earlier publications and Reject messages. An item new to a recipient should go out as New, not Initial Load.

## More in Retail: vendor portals (North America)

- [Rithum OrderStream](https://fous.com/automate/rithum-orderstream.md)
- [Syndigo CXH](https://fous.com/automate/syndigo-cxh.md)
- [Scintilla](https://fous.com/automate/scintilla.md)
- [AlbertsonsNet for Suppliers](https://fous.com/automate/albertsonsnet-for-suppliers.md)
- [CVS AP Vendor Portal](https://fous.com/automate/cvs-ap-vendor-portal.md)
- [Home Depot Supplier Hub](https://fous.com/automate/home-depot-supplier-hub.md)
- [Kroger Partner Pass](https://fous.com/automate/kroger-partner-pass.md)
- [Lowe's Vendor Gateway](https://fous.com/automate/lowe-s-vendor-gateway.md)
- [Target Partners Online](https://fous.com/automate/target-partners-online.md)
- [Wayfair Partner Home](https://fous.com/automate/wayfair-partner-home.md)
- [Traverse Portal](https://fous.com/automate/traverse-portal.md)
- [myUNFI](https://fous.com/automate/myunfi.md)

Other industries: [Kaufland Business Partner Portal](/automate/kaufland-business-partner-portal), [Verizon My Business](/automate/verizon-my-business), [CorrigoPro](/automate/corrigopro), [BtoBプラットフォーム 請求書](/automate/infomart-btob-platform-invoice), [Cegid Loop](/automate/cegid-loop), [Trustpilot Business](/automate/trustpilot-business).

## Frequently asked questions

### Does 1WorldSync Item Management have an API?

Yes, with registration. 1WorldSync lists an Inbound API and a DAM API that write content and images, and the IM Read API 2.0 that reads content. Credentials come after you register and 1WorldSync clarifies your use case. Inside Item Management, the FUSE load sheet extracts items to a spreadsheet you update and upload.

### When should I check the Sync Status after publishing?

1WorldSync suggests checking the reports a couple of hours after you publish. Sync Status shows when each publication was processed and the CIC response the recipient sent back.

### What do the CIC statuses mean?

The four CIC statuses are Received, Review, Synchronized and Reject. Received means the recipient has not reviewed the content yet, and Reject breaks synchronization for that item. The notes a recipient attached to a response are in Recipient Responses.

### Can I pull the reasons for a Review or Reject automatically?

Yes, once you build a method for it. A method that reads Recipient Responses for a GTIN returns the CIC status, date and the notes the recipient attached, as JSON.

### Is Fous affiliated with 1WorldSync?

No. Fous is an independent product. It is not affiliated with, endorsed by or partnered with 1WorldSync or Syndigo. You sign in to Item Management with your own account.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of 1WorldSync Item Management (1WorldSync (Syndigo)). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.
