# Turn the Daimler Truck Supplier Portal into an API

> Read your logistic complaints, supplier statements and delivery notes with goods receipt from the Daimler Truck Supplier Portal, one call each. Or have a workflow check Manage Supplier Complaints each weekday and email you the new complaints.

Page: https://fous.com/automate/daimler-truck-supplier-portal
Updated: 2026-11-12

Works with your own Daimler Truck Supplier Portal account. Fous is an independent product.

## What you can build on the Supplier Portal

### Get logistic complaints

Reads Manage Supplier Complaints in the smartIBL Logistic Complaints app: the complaints a Daimler Truck plant raised against your deliveries.

- Takes: Supplier number, created since (optional)
- Returns: Complaint number, plant, created date, reason, delivery note, part number, status, comments

### Get supplier statements

Reads Supplier Statements in the EDI Quality app: delivery notes recorded by hand in goods receipt, and EDI ASNs that were transmitted with errors.

- Takes: Supplier number, date from, date to
- Returns: Delivery note, plant, goods receipt date, issue type, part number, status, comment

### Find delivery notes with goods receipt

Searches View Delivery Notes in the Confirmation of Arrival app for delivery notes and part numbers that have a goods receipt.

- Takes: Supplier number, delivery note or part number, date from, date to
- Returns: Delivery note, part number, plant, quantity, goods receipt date

### Comment on a logistic complaint

Opens one complaint in Manage Supplier Complaints and adds your comment to it.

- Takes: Complaint number, comment text
- Returns: Complaint number, status, comment saved at

## Automate the Supplier Portal with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### New logistic complaints, every weekday morning

Starts: Every weekday at 7:00

1. Get logistic complaints from Manage Supplier Complaints for each supplier number you name.
2. Keep the complaints that were not there on the last run.
3. Email you the list with plant, reason, delivery note and part number.

### Supplier statements, sent to your quality team

Starts: Every Monday at 8:00

1. Get supplier statements from EDI Quality for the past 7 days.
2. Stop when there are none.
3. Post each statement, with delivery note, plant and issue type, to your quality system's webhook.

### Goods receipts matched to your shipments

Starts: When your system calls the workflow's webhook with a list of delivery notes

1. For each delivery note, find it in View Delivery Notes.
2. Keep the ones with a goods receipt date.
3. Post delivery note, part number, quantity and goods receipt date back to your ERP's webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get logistic complaints” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "supplier.daimlertruck.com/get_logistic_complaints",
    "input": {
      "supplier_number": "40012345",
      "created_since": "2026-11-01"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "supplier_number": "40012345",
    "complaints": [
      {
        "complaint_number": "LC-2026-018842",
        "plant": "Plant 0100",
        "created_date": "2026-11-10",
        "reason": "Label error",
        "delivery_note": "DN-778104",
        "part_number": "A 000 123 45 67",
        "status": "Open",
        "comments": 0
      }
    ],
    "count": 1
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## The Supplier Portal’s own options

Daimler Truck exchanges delivery notes and transport notifications by EDI from your own ERP, which needs a procedural and data test, or by online entry in smartIBL's EDI Quality app, which needs none. The Confirmation of Arrival app can create and email confirmations on a schedule. No supplier API is documented for the smartIBL apps.

| Option | What it covers | What it takes |
| --- | --- | --- |
| EDI through CarlEDI | Delivery notes as VDA 4913 or EDIFACT DESADV, and transport notifications as VDA 4921, sent from your own ERP system. | A procedural and data test, described in the EDI Manual. Costs from faulty or missing data are charged to the supplier. |
| webEDI in EDI Quality | Online entry of delivery notes and transport notifications in smartIBL, plus a check of your EDI data quality. | A supplier number, a free portal registration and the EDI Quality role, approved by your Portal Manager. No test needed. |
| Schedule CoA | Creates Confirmations of Arrival automatically and emails them at an interval you choose. | The Confirmation of Arrival role, approved by your Portal Manager. |
| The Supplier Portal by hand | The smartIBL apps: Logistic Complaints, EDI Quality, Confirmation of Arrival, 0km Quality Complaints, PPAP/CM and VAST. | Free registration for business partners with a supplier number, and one role per app. |

Read on November 12, 2026: [Data communication with Daimler Truck AG](https://supplier.daimlertruck.com/en/collaboration/production-and-logistics/data-communication-with-daimler-truck-ag), [smartIBL applications](https://supplier.daimlertruck.com/en/collaboration/production-and-logistics/smartibl), [Confirmation of Arrival starter kit](https://supplier.daimlertruck.com/fileadmin/user_upload/Daimler_Truck_AG_smartIBL_Starterkit_CoA_eng.pdf).

## Signing in to the Supplier Portal

The Supplier Portal signs you in with BusinessID, one Daimler Truck account that holds your supplier numbers and roles: your email address and password, with multi-factor authentication set on first sign-in. Each app needs a role your Portal Manager approves. With Fous you sign in once through the portal's own sign-in with your own account: the login is sealed with AES-256.

## Worth knowing

- **Every app needs an approved role**: You request each smartIBL app under Apply for new applications, and your Portal Manager or OrgAdmin approves it. Roles usually appear within 24 hours.
- **One BusinessID per person**: Each person needs their own email address, and one BusinessID holds all their supplier numbers and roles. A further supplier number is requested under My Profile, My Organizations and approved by the Portal Manager.
- **Rework costs come back as debit notes**: Costs caused by faulty, incomplete or missing EDI data are charged to the supplier. EDI Quality shows them in Display Debit Notes as quarterly reports, with the cost rates per goods receipt area.
- **Portal support does not answer complaints**: The Supplier Portal's support covers the portal itself, not the apps' content. Questions about a 0km quality complaint go to the supplier managers of the plant that raised it.

## More in Manufacturing: OEM supplier portals

- [Exostar](https://fous.com/automate/exostar.md)
- [RTX Supply Chain Platform](https://fous.com/automate/rtx-supply-chain-platform.md)
- [GE Aerospace Supplier Portal](https://fous.com/automate/ge-aerospace-supplier-portal.md)
- [Net-Inspect](https://fous.com/automate/net-inspect.md)
- [SupplyOn](https://fous.com/automate/supplyon.md)
- [IMDS](https://fous.com/automate/imds.md)
- [Covisint Supplier Portal](https://fous.com/automate/covisint-supplier-portal.md)
- [BMW Group Partner Portal](https://fous.com/automate/bmw-group-partner-portal.md)
- [eSupplierConnect](https://fous.com/automate/esupplierconnect.md)
- [GM SupplyPower](https://fous.com/automate/gm-supplypower.md)
- [Mercedes-Benz Supplier Portal](https://fous.com/automate/mercedes-benz-supplier-portal.md)
- [ONE.Konzern Business Plattform](https://fous.com/automate/one-konzern-business-plattform.md)
- [Lockheed Martin Procure to Pay](https://fous.com/automate/lockheed-martin-procure-to-pay.md)
- [Cummins Supplier Portal](https://fous.com/automate/cummins-supplier-portal.md)
- [TWX-21](https://fous.com/automate/twx-21.md)
- [Volvo Group Supplier Portal](https://fous.com/automate/volvo-group-supplier-portal.md)

Other industries: [ClassNK Customer Hub](/automate/classnk-customer-hub), [Yardi Voyager](/automate/yardi-voyager), [LeadsOnline](/automate/leadsonline), [1WorldSync Item Management](/automate/1worldsync-item-management), [Cenconline B2B](/automate/cenconline-b2b), [T-Mobile for Business Account Hub](/automate/t-mobile-for-business-account-hub).

## Frequently asked questions

### Does the Daimler Truck Supplier Portal have an API?

Not for its smartIBL apps. Daimler Truck takes delivery notes and transport notifications by EDI (VDA 4913, EDIFACT DESADV, VDA 4921) after a procedural and data test, or by webEDI entry in EDI Quality, and Schedule CoA can email Confirmations of Arrival. Complaints, supplier statements and goods receipts are read in the apps.

### Where do I see logistic complaints against my deliveries?

In the smartIBL Logistic Complaints app, under Manage Supplier Complaints, where you can view and comment on submitted complaints. They cover damage, losses, label errors and wrong quantities from transport or warehousing. You need the SMARTIBL-SCMH-LOG-SUPPLIER role.

### How do I prove a delivery arrived at a Daimler Truck plant?

Use the Confirmation of Arrival app. View Delivery Notes finds delivery notes and part numbers with a goods receipt, Manage CoA creates a confirmation, and batch CoAs can cover periods of up to 3 months. CoAs come from a @daimlertruck.com address and are valid without a signature.

### Why was I charged for rework at goods receipt?

Daimler Truck charges suppliers the costs of faulty, incomplete or missing data and of delivery process deviations they caused. EDI Quality shows the quarterly debit notes, including credit notes, and the cost rates for rework in each goods receipt area.

### Is Fous affiliated with Daimler Truck AG?

No. Fous is an independent product. You use it with your own Supplier Portal account, and a method reads and does only what that account's roles allow.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Daimler Truck Supplier Portal (Daimler Truck AG). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.
