# Pull your Just Eat Partner Hub data into your systems

> Read your analytics, the Customer Refund list and your weekly invoices from the Just Eat Partner Hub with one API call each. Or have a workflow pass each weekly invoice to accounting and email you new refund claims every morning.

Page: https://fous.com/automate/just-eat-partner-hub
Updated: 2026-11-12

Works with your own Just Eat Partner Hub account. Fous is an independent product.

## What you can build on the Partner Hub

### Read your business analytics

Reads the Partner Hub's business analytics for a date range: total revenue, average order value, cancellation rate, order types and payment types.

- Takes: Restaurant, start date, end date
- Returns: Total revenue, average order value, cancellation rate, successful orders, cancelled orders, delivery and pickup orders, payment types

### Get customer refunds

Reads the Customer Refund section under Orders and invoices: the orders for which customers claimed a refund for cold, missing or damaged items.

- Takes: Restaurant, since date (optional)
- Returns: Order number, order date, refund reason, items, refund amount

### Get weekly invoices

Reads the Invoices list under Orders and invoices and the lines of one weekly invoice, including customer compensation lines.

- Takes: Restaurant, invoice period (optional)
- Returns: Invoice period, invoice date, invoice lines with amounts, customer compensation lines, total

### Update opening hours

Opens Opening hours in the Partner Hub settings and changes the hours for the days you give, then saves them.

- Takes: Restaurant, day, opening time, closing time
- Returns: Restaurant, day, opening time, closing time, saved

## Automate the Partner Hub with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Weekly invoice handed to accounting

Starts: Every Wednesday at 9:00

1. For each restaurant, get the latest weekly invoice from Orders and invoices.
2. Keep the invoice period, invoice date, customer compensation lines and total.
3. Post the figures for each restaurant to your accounting system's webhook.

### New customer refund claims, every morning

Starts: Every day at 8:00

1. For each restaurant, get the customer refunds from the last 7 days.
2. Keep the refunds that were not there on the last run.
3. Email you the list, one section per restaurant, with order number, reason and amount.

### Yesterday's sales and cancellations, per restaurant

Starts: Every day at 13:00

1. For each restaurant, read yesterday's analytics: total revenue, average order value and cancellation rate.
2. Have an AI step point out the restaurants whose cancellation rate stands out.
3. Post the figures and the summary to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Read your business analytics” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "partner-hub.just-eat.co.uk/read_business_analytics",
    "input": {
      "restaurant": "Acme Pizza, Leeds",
      "start_date": "2026-11-02",
      "end_date": "2026-11-08"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "restaurant": "Acme Pizza, Leeds",
    "period": {
      "start": "2026-11-02",
      "end": "2026-11-08"
    },
    "total_revenue": 6482.4,
    "currency": "GBP",
    "average_order_value": 24.35,
    "cancellation_rate": 0.021,
    "orders": {
      "successful": 266,
      "cancelled": 6
    },
    "order_types": {
      "delivery": 211,
      "pickup": 55
    },
    "payment_types": {
      "card": 231,
      "cash": 9,
      "other": 26
    }
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## The Partner Hub’s own options

Just Eat Takeaway.com's developer portal offers JET Connect, a point-of-sale integration that pushes incoming orders into a POS system, JET Go for last-mile delivery, and a CSV integration. You start by registering interest or through one of its Integration Partners. The portal's home page lists no API for the Partner Hub's invoices, refunds or analytics.

| Option | What it covers | What it takes |
| --- | --- | --- |
| JET Connect | Pushes incoming orders directly into your point-of-sale system. | Registering interest with Just Eat Takeaway.com, or going through one of its Integration Partners. |
| CSV Integration | A CSV-based integration listed on the developer portal. | Registering interest with Just Eat Takeaway.com. |
| The Partner Hub by hand | Invoices, customer refunds, analytics, menu, opening hours and delivery area, on the web or in the Partner Hub app. | A username and password for your restaurant. |

Read on November 12, 2026: [Just Eat Takeaway.com Public Developers Portal](https://developers.just-eat.com/), [Introduction to Partner Hub](https://partnerinfo.just-eat.co.uk/en/your-business/introduction-to-partner-hub), [How to manage refund claims](https://partnerinfo.just-eat.ie/en/your-business/how-to-manage-refund-claims).

## Signing in to the Partner Hub

The Partner Hub signs you in with a username and a password, which you create when you first open it and can reset there if you forget it. With Fous you sign in once through that same page with your own account. The login is sealed with AES-256, code and AI agents never see it, and when a session expires Fous signs back in.

## Worth knowing

- **Yesterday's analytics can lag**: The analytics date filter goes from yesterday back to the last 90 days, and data from yesterday can be delayed up to 12 hours. Read yesterday's figures after midday.
- **Only some refunds reach Customer refunds**: Refund requests for cold, missing or damaged items show in the Customer Refund section. Other refund requests arrive as an email notification instead.
- **Refunds also land on the weekly invoice**: Reviewed refunds appear on the weekly invoice as 'Customer compensation for missing items query' or 'Customer compensation for food quality query'.
- **Disputes go through a message**: To dispute a refund claim, you send Just Eat a message in the Partner Hub. A refund issued in error is adjusted on a later invoice once the dispute is upheld.

## More in Food service, restaurants and alcohol

- [SGWS Proof](https://fous.com/automate/sgws-proof.md)
- [Provi](https://fous.com/automate/provi.md)
- [myCoke](https://fous.com/automate/mycoke.md)
- [BEES](https://fous.com/automate/bees.md)
- [METRO Online-Kundenkonto](https://fous.com/automate/metro-online-kundenkonto.md)
- [Sligro](https://fous.com/automate/sligro.md)
- [Deliveroo Partner Hub](https://fous.com/automate/deliveroo-partner-hub.md)
- [DoorDash Merchant Portal](https://fous.com/automate/doordash-merchant-portal.md)
- [foodpanda Partner Portal](https://fous.com/automate/foodpanda-partner-portal.md)
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- [PedidosYa Partner Portal](https://fous.com/automate/pedidosya-partner-portal.md)
- [Rappi Aliados](https://fous.com/automate/rappi-aliados.md)
- [Swiggy Partner](https://fous.com/automate/swiggy-partner.md)
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- [Wolt Merchant Portal](https://fous.com/automate/wolt-merchant-portal.md)
- [Zomato Restaurant Partner](https://fous.com/automate/zomato-restaurant-partner.md)
- [饿了么商家版](https://fous.com/automate/ele-me-merchant-backend.md)
- [배민셀프서비스](https://fous.com/automate/baemin-self-service.md)
- [Gordon Ordering](https://fous.com/automate/gordon-ordering.md)
- [PFG CustomerFirst](https://fous.com/automate/pfg-customerfirst.md)
- [Sysco Shop](https://fous.com/automate/sysco-shop.md)
- [US Foods MOXē](https://fous.com/automate/us-foods-moxe.md)
- [Bidfood Direct](https://fous.com/automate/bidfood-direct.md)
- [Brakes](https://fous.com/automate/brakes.md)
- [Transgourmet Webshop](https://fous.com/automate/transgourmet-webshop.md)
- [レストランボード](https://fous.com/automate/restaurant-board.md)
- [OpenTable GuestCenter](https://fous.com/automate/opentable-guestcenter.md)
- [TheFork Manager](https://fous.com/automate/thefork-manager.md)
- [Restaurant365](https://fous.com/automate/restaurant365.md)
- [食べログ店舗管理画面](https://fous.com/automate/tabelog-owner-admin.md)
- [Oracle MICROS Simphony Reporting & Analytics](https://fous.com/automate/oracle-micros-simphony-reporting-and-analytics.md)
- [Toast Web](https://fous.com/automate/toast-web.md)
- [Insights C3M](https://fous.com/automate/insights-c3m.md)

Other industries: [DBS IDEAL](/automate/dbs-ideal), [Paymode-X](/automate/paymode-x), [全国统一规范电子税务局](/automate/china-e-tax-bureau), [Income Tax e-Filing Portal](/automate/income-tax-e-filing-portal), [GetYourGuide Supplier Portal](/automate/getyourguide-supplier-portal), [Oficina Virtual CCSS (SICERE)](/automate/oficina-virtual-ccss-sicere).

## Frequently asked questions

### Does Just Eat Partner Hub have an API?

Not for the Partner Hub itself. Just Eat Takeaway.com's developer portal offers JET Connect, which pushes incoming orders into a POS system, JET Go for delivery and a CSV integration, starting with registering interest or an Integration Partner. Invoices, refunds and analytics are read in the Partner Hub.

### Where do I see the refunds charged to my restaurant?

On your weekly invoice and in the Partner Hub. Reviewed refunds show on the invoice as customer compensation lines, and orders with refund requests for cold, missing or damaged items are listed under Customer refunds.

### How far back does the Partner Hub analytics go?

The date filter covers yesterday up to the last 90 days. It shows total revenue, average order value, cancellation rate, successful and cancelled orders, order types, payment types and hourly insights.

### Can I change opening hours without opening the Partner Hub?

Yes, once you build a write method for it. Opening hours are set under Settings in the Partner Hub, and a method you build acts there with your own account, for the days and times you pass it.

### Is Fous affiliated with Just Eat Takeaway.com?

No. Fous is an independent product. It works through your own Partner Hub account and reads and does only what that account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Just Eat Partner Hub (Just Eat Takeaway.com). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.