# Get your NuORDER orders through an API

> Read the Company orders list, each order's status and its order summary from NuORDER with one API call. A workflow checks your company's orders every weekday morning and emails you the ones whose status changed overnight.

Page: https://fous.com/automate/nuorder
Updated: 2026-11-12

Works with your own NuORDER account. Fous is an independent product.

## What you can build on NuORDER

### Get company orders

Reads the Company orders page for your retailer profile: every claimed order with its number, status and the buyer who placed it.

- Takes: Status (optional)
- Returns: Order number, status, buyer who placed it, retailer profile

### Get an order summary

Opens one order's summary page, for a brand you are connected to, and reads its lines and totals.

- Takes: Order number
- Returns: Order number, brand, status, styles, colors, sizes, quantities, total

### Find unclaimed orders

Reads the Company orders section and keeps the orders placed for your company that are not yet claimed for your retailer profile.

- Takes: Nothing
- Returns: Order number, status, buyer who placed it

### Claim an order for your retailer profile

Finds an order in Company orders, selects Claim order from its menu and confirms, so every buyer in your retailer profile can see it.

- Takes: Order number
- Returns: Order number, claimed, retailer profile

## Automate NuORDER with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Company orders whose status changed overnight

Starts: Every weekday at 7:00

1. Get the company orders from the Company orders page.
2. Keep the orders whose status changed since the last run.
3. Email you the list with order number, buyer, old status and new status.

### New orders sent to your planning system

Starts: Every day at 18:00

1. Get the company orders and keep the ones that were not there on the last run.
2. For each new order, get its order summary with styles, sizes and quantities.
3. Post each order to your planning or open-to-buy system's webhook.

### Weekly list of unclaimed orders

Starts: Every Monday at 8:00

1. Find the unclaimed orders in the Company orders section.
2. Stop when there are none.
3. Email you the orders to review, with order number, status and the buyer who placed them.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get company orders” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "app.next.nuorder.com/get_company_orders",
    "input": {
      "status": "Submitted"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "retailer_profile": "Acme Outfitters",
    "orders": [
      {
        "order_number": "SO-48210",
        "status": "Submitted",
        "placed_by": "Buyer A",
        "retailer_profile": "Acme Outfitters"
      },
      {
        "order_number": "SO-48177",
        "status": "Submitted",
        "placed_by": "Buyer B",
        "retailer_profile": "Acme Outfitters"
      }
    ],
    "count": 2
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## NuORDER’s own options

NuORDER's integrations connect a brand's back-office system, such as an ERP, to NuORDER: products, pricing, customers and inventory go in as CSV or TXT files or REST API calls in JSON, and sales orders come out for bulk import. The help centre describes these for brands. A retail buyer works in NuORDER's own screens.

| Option | What it covers | What it takes |
| --- | --- | --- |
| Brand integration by file or REST API | Products, pricing, customers and inventory sent to NuORDER on a schedule, and sales orders imported into the brand's system. | A system that produces CSV or TXT files or JSON REST calls. Costs from outside vendors and integrators are the customer's. |
| Pre-built connectors | End-to-end integrations for ApparelMagic, Cloud Blast, Ramp, NetSuite, QuickBooks Online, RLM and Shopify. | A brand using one of those systems. ERP projects are set up with an Integration Manager. |
| NuORDER by hand | The Company orders list, order summaries with edit, reorder and download, and your working order. | A buyer account with email and password, connected to each brand. |

Read on November 12, 2026: [Can my system integrate with NuORDER?](https://helpdesk.nuorder.com/hc/en-us/articles/360000682603-Can-my-system-integrate-with-NuORDER), [Who can view your orders in a retailer organization?](https://helpdesk.nuorder.com/hc/en-us/articles/46439162006683-Who-can-view-your-orders-in-a-retailer-organization), [NuORDER by Lightspeed](https://www.nuorder.com/).

## Signing in to NuORDER

NuORDER signs you in with your email address and password at app.next.nuorder.com/login, and you can add multifactor authentication in your profile. It logs you out after 2 hours of inactivity. With Fous you sign in once through NuORDER's own sign-in with your own account, the login is sealed with AES-256, and when your account uses a password alone, an expired session is signed back in.

## Worth knowing

- **Claim orders to share them**: An order claimed for your retailer profile appears in every member's Company orders list. An unclaimed order stays visible to the buyer who placed it and the buyers listed on the company record.
- **Full details need a brand connection**: Buyers in your retailer profile see the order number and status. Only a buyer connected to the brand opens the order summary page, with edit, reorder and download.
- **The retailer is fixed once submitted**: The company or retailer on an order can change until the order is submitted. After that, the order has to be cancelled and submitted again with the right retailer.
- **One session at a time**: NuORDER logs you out after 2 hours of inactivity, and also when the same user logs in on another device. Repeated wrong passwords lock the account for a while.

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## Frequently asked questions

### Does NuORDER have an API?

Yes, for brands. NuORDER takes products, pricing, customers and inventory as CSV or TXT files or JSON REST calls, and hands sales orders back for import into the brand's system, with pre-built connectors for systems such as NetSuite and Shopify. The help centre does not describe one for retail buyers.

### How do I see every order my company placed in NuORDER?

Open the Company orders section. It lists the orders claimed for your retailer profile with order number, status, the buyer who placed it and the retailer profile. Until an order is claimed, only the buyer who placed it and the buyers listed on the company record see it.

### Why can't I open the details of an order my colleague placed?

Because you are not connected to that brand. Members of a retailer profile see claimed orders in Company orders with their number and status, but the order summary page opens only for buyers connected to the brand.

### Can I change the retailer on an order I already submitted?

No. The company or retailer can change until the order is submitted. After that, cancel the order and submit it again with the correct retailer.

### Is Fous affiliated with Lightspeed Commerce?

No. Fous is an independent product. You use it with your own NuORDER account, and a method reads and does only what that account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of NuORDER (Lightspeed Commerce). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.
