# Pull your Rappi Partners data into your own systems

> Read your weekly payment summary, each store's Nivel de servicio and your Reseñas from the Portal Partners with one API call each. A workflow can send the payment summary to accounting every Friday and email you the stores with late orders each morning.

Page: https://fous.com/automate/rappi-aliados
Updated: 2026-11-12

Works with your own Rappi Aliados account. Fous is an independent product.

## What you can build on Rappi

### Get the weekly payment summary

Reads the payment information in the Portal Partners for one week of sales: the relación de venta with the breakdown of its concepts and the amount paid.

- Takes: Week (start date), store (optional)
- Returns: Sales period, payment date, store, each concept with its amount, amount paid

### Get each store's service level

Reads Nivel de servicio for each store: cancelled orders, late orders, customer complaints and the periods the store was not available.

- Takes: Date range, store (optional)
- Returns: Store, cancelled orders, late orders, complaints, unavailable periods

### Get customer reviews

Reads Reseñas, the star ratings and comments customers left after their orders in the last 30 days, for each store.

- Takes: Store (optional), maximum stars (optional)
- Returns: Store, date, stars, comment

### Turn off a sold-out product

Opens the store's menu in the Portal Partners and temporarily deactivates the product you name, or turns it back on.

- Takes: Store, product name, on or off
- Returns: Store, product, status, changed at

## Automate Rappi with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Weekly payment summary sent to accounting

Starts: Every Friday at 9:00, after Rappi's Wednesday or Thursday payment

1. Get the weekly payment summary for last Monday to Sunday, for every store.
2. Keep the sales period, payment date, concepts and amount paid per store.
3. Post the summary to your accounting system's webhook and email you a copy.

### Stores with service problems yesterday

Starts: Every day at 8:00

1. Get each store's Nivel de servicio for yesterday.
2. Keep the stores with cancelled orders, late orders, complaints or unavailable periods.
3. Email you the list, one section per store.

### New reviews of 3 stars or fewer posted to Slack

Starts: Every day at 10:00

1. Get customer reviews with 3 stars or fewer for every store.
2. Keep the reviews that were not there on the last run.
3. Post each one, with store, date, stars and comment, to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get the weekly payment summary” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "partners.rappi.com/get_weekly_payment_summary",
    "input": {
      "week_start": "2026-11-02"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "sales_period": {
      "from": "2026-11-02",
      "to": "2026-11-08"
    },
    "payment_date": "2026-11-11",
    "currency": "MXN",
    "stores": [
      {
        "store": "Northwind Tacos Roma",
        "concepts": [
          {
            "name": "Ventas",
            "amount": 84210
          }
        ],
        "amount_paid": 67780.5
      }
    ],
    "total_paid": 67780.5
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## Rappi’s own options

Rappi documents an API for menus, orders, stores, item and store availability and webhooks. Its credentials are issued after you register as a Rappi Aliado through your Rappi point of contact. Payments, Nivel de servicio and Reseñas are in the Portal Partners and the Partners App, and a payment summary also arrives by email each week.

| Option | What it covers | What it takes |
| --- | --- | --- |
| Rappi API | Menus and their approval, orders (take, reject, ready for pickup, events), stores, item and store availability, schedules and webhooks. | Registration as a Rappi Aliado through your Rappi contact, then a client_id and client_secret exchanged for an access token. |
| Payment summary by email | A summary of each payment with the breakdown of its concepts, sent by email. | Sent with each payment: weekly, or fortnightly in Argentina and Uruguay. |
| The Portal Partners by hand | Menu, horarios, payments and the relación de venta download, Nivel de servicio, RappiScore, Reseñas and Soporte, also in the Partners App. | The user and password Rappi emails when your store is ready to sell. |

Read on November 12, 2026: [Rappi API documentation](https://dev-portal.rappi.com/api/es/), [How Rappi pays restaurants](https://merchants.rappi.com/es-mx/recursos/pagos), [Plataforma Rappi Partners](https://merchants.rappi.com/es-mx/recursos/administra-tu-restaurante).

## Signing in to Rappi

The Portal Partners asks you to pick your country, then your email address or user and a password, with a Recordarme (remember me) option. Rappi sends the user and password by email when your store is ready to sell. With Fous you sign in once through the portal's own sign-in with your own account: the login is sealed with AES-256, and an expired session is signed back in.

## Worth knowing

- **Paid once a week, for Monday to Sunday**: Sales from Monday to Sunday are paid on Wednesday or Thursday, with a summary by email and the relación de venta in the Portal Partners. In Argentina and Uruguay payment is fortnightly.
- **Menu changes take one to two hours**: Rappi estimates that a change to the menu is published one to two hours after you make it. Plan price and product changes with that delay in mind.
- **Orders are taken in Rappi Aliados**: You accept or reject orders in Rappi Aliados, and an order not accepted within 7 minutes is rejected automatically. The Portal Partners holds the menu, payments and performance.
- **Reviews and RappiScore cover 30 days**: Reseñas shows the last 30 days, and RappiScore covers the last 30 days and is updated every week. Read them on a schedule to keep a longer history.

## More in Food service, restaurants and alcohol

- [SGWS Proof](https://fous.com/automate/sgws-proof.md)
- [Provi](https://fous.com/automate/provi.md)
- [myCoke](https://fous.com/automate/mycoke.md)
- [BEES](https://fous.com/automate/bees.md)
- [METRO Online-Kundenkonto](https://fous.com/automate/metro-online-kundenkonto.md)
- [Sligro](https://fous.com/automate/sligro.md)
- [Deliveroo Partner Hub](https://fous.com/automate/deliveroo-partner-hub.md)
- [DoorDash Merchant Portal](https://fous.com/automate/doordash-merchant-portal.md)
- [foodpanda Partner Portal](https://fous.com/automate/foodpanda-partner-portal.md)
- [Glovo Manager Portal](https://fous.com/automate/glovo-manager-portal.md)
- [GrabMerchant](https://fous.com/automate/grabmerchant.md)
- [Grubhub for Restaurants](https://fous.com/automate/grubhub-for-restaurants.md)
- [iFood Portal do Parceiro](https://fous.com/automate/ifood-portal-do-parceiro.md)
- [Just Eat Partner Hub](https://fous.com/automate/just-eat-partner-hub.md)
- [PedidosYa Partner Portal](https://fous.com/automate/pedidosya-partner-portal.md)
- [Swiggy Partner](https://fous.com/automate/swiggy-partner.md)
- [Uber Eats Manager](https://fous.com/automate/uber-eats-manager.md)
- [Wolt Merchant Portal](https://fous.com/automate/wolt-merchant-portal.md)
- [Zomato Restaurant Partner](https://fous.com/automate/zomato-restaurant-partner.md)
- [饿了么商家版](https://fous.com/automate/ele-me-merchant-backend.md)
- [배민셀프서비스](https://fous.com/automate/baemin-self-service.md)
- [Gordon Ordering](https://fous.com/automate/gordon-ordering.md)
- [PFG CustomerFirst](https://fous.com/automate/pfg-customerfirst.md)
- [Sysco Shop](https://fous.com/automate/sysco-shop.md)
- [US Foods MOXē](https://fous.com/automate/us-foods-moxe.md)
- [Bidfood Direct](https://fous.com/automate/bidfood-direct.md)
- [Brakes](https://fous.com/automate/brakes.md)
- [Transgourmet Webshop](https://fous.com/automate/transgourmet-webshop.md)
- [レストランボード](https://fous.com/automate/restaurant-board.md)
- [OpenTable GuestCenter](https://fous.com/automate/opentable-guestcenter.md)
- [TheFork Manager](https://fous.com/automate/thefork-manager.md)
- [Restaurant365](https://fous.com/automate/restaurant365.md)
- [食べログ店舗管理画面](https://fous.com/automate/tabelog-owner-admin.md)
- [Oracle MICROS Simphony Reporting & Analytics](https://fous.com/automate/oracle-micros-simphony-reporting-and-analytics.md)
- [Toast Web](https://fous.com/automate/toast-web.md)
- [Insights C3M](https://fous.com/automate/insights-c3m.md)

Other industries: [ICICI Corporate Internet Banking](/automate/icici-corporate-internet-banking), [CareCredit Provider Center](/automate/carecredit-provider-center), [myIR](/automate/myir), [EPFO Unified Portal (Employer)](/automate/epfo-unified-portal-employer), [IATA BSPlink](/automate/iata-bsplink), [Previred](/automate/previred).

## Frequently asked questions

### Does Rappi Aliados have an API?

Yes, for registered partners. Rappi's API covers menus, orders, stores, availability and webhooks, with credentials issued after you register as a Rappi Aliado through your Rappi contact. Payments, Nivel de servicio and Reseñas are read in the Portal Partners.

### When does Rappi pay restaurants?

Once a week in Mexico, Colombia, Peru, Brazil, Ecuador, Costa Rica and Chile, and every two weeks in Argentina and Uruguay. Sales from Monday to Sunday are paid on Wednesday or Thursday, with a payment summary by email.

### How are cancelled orders paid?

It depends on your contract with Rappi. In most cases Rappi covers 35% of the value of an order the customer cancelled, without products that need no preparation, and charges no commission on cancelled orders. The details are in the relación de venta.

### Can I get the service level of all my stores at once?

Yes, with a workflow. Nivel de servicio shows each store's cancelled orders, late orders, complaints and unavailable periods. A workflow can read it every morning for every store and email you only the stores with problems.

### Is Fous affiliated with Rappi?

No. Fous is an independent product. You use it with your own Portal Partners account, and a method reads and does only what that account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Rappi Aliados (Rappi). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.