# Pull your Swiggy payouts and reviews into your own systems > Read each outlet's settlements, ratings and reviews and complaint statuses from Swiggy Partner with one API call each. Then have a workflow send the week's payout breakdown for every outlet to accounting each Thursday. Page: https://fous.com/automate/swiggy-partner Updated: 2026-11-12 Works with your own Swiggy Partner account. Fous is an independent product. ## What you can build on Swiggy Partner ### Get weekly settlements and payouts Reads Settlements & Payouts for one outlet: the settlement period, what was collected, what was deducted and what was paid out. - Takes: Restaurant ID, settlement period (optional) - Returns: Settlement period, orders, collections, service fees, other charges, GST, net payout, payout date ### Get ratings and reviews Reads Ratings & Reviews for one outlet: each rating with its review text, order and date. - Takes: Restaurant ID, since date (optional) - Returns: Order ID, date, rating, review text, items ordered ### Check complaint statuses Reads the complaints you have raised with Swiggy for one outlet, such as a missing payout or an order issue, and where each one stands. - Takes: Restaurant ID, status (optional) - Returns: Complaint ID, raised on, topic, order ID, status, last update ### Start a discount for an outlet Sets up a discount offer for one outlet with the dates and terms you give, and returns the offer as Swiggy Partner shows it. - Takes: Restaurant ID, discount, minimum order, start date, end date - Returns: Offer name, discount, minimum order, start date, end date, status ## Automate Swiggy Partner with a workflow A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use. ### Weekly payout breakdown to accounting, every outlet Starts: Every Thursday at 10:00 India time 1. For each restaurant ID you name, get the settlement for the week from Sunday to Saturday. 2. Keep the settlement period, collections, service fees, other charges, GST and net payout. 3. Post each outlet's settlement as JSON to your accounting system's webhook. ### Low ratings from yesterday, summarized each morning Starts: Every day at 9:00 India time 1. For each restaurant ID, get the ratings and reviews since the last run. 2. Keep the reviews rated 2 or below. 3. Summarize them by outlet and by item, and email you the summary with each review. ### Complaints that changed status since the last check Starts: Every weekday at 11:00 India time 1. For each restaurant ID, check the complaints you have raised with Swiggy. 2. Keep the complaints whose status changed since the last run. 3. Post them to your Slack webhook with complaint ID, topic, order ID and new status. You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month. ## Once built, one call from your code Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get weekly settlements and payouts” would look like. Example request: ``` curl https://api.fous.com/v1/runs \ -H "Authorization: Bearer $FOUS_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "method": "partner.swiggy.com/get_weekly_settlements", "input": { "restaurant_id": "482913", "settlement_period": "2026-11-01 to 2026-11-07" } }' ``` Example response: ``` { "status": "completed", "data": { "restaurant_id": "482913", "outlet": "Acme Kitchen, Indiranagar", "settlement_period": { "from": "2026-11-01", "to": "2026-11-07" }, "orders": 412, "collections": 186420, "deductions": { "service_fees": 41012.4, "other_charges": 2350, "gst": 7805.23 }, "net_payout": 135252.37, "payout_date": "2026-11-11", "currency": "INR" } } ``` An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request. ## Swiggy Partner’s own options Swiggy's merchant terms and partner announcements describe no API a restaurant can sign up for. Orders and menus reach a POS through integration partners such as UrbanPiper, set up with that vendor and mapped with Swiggy's team. Settlements, ratings, complaints and offers are in Swiggy Partner, which Petpooja's POS also embeds. | Option | What it covers | What it takes | | --- | --- | --- | | POS integration through UrbanPiper | Swiggy orders arrive in UrbanPiper, and the menu is prepared and published from there. | An active UrbanPiper account and a Request to Go Live; Swiggy's team maps the outlet offline, expected live within 48 hours. | | Swiggy Aggregator Centre in Petpooja | The Swiggy Partner Portal embedded in the Petpooja POS dashboard: ads, discounts, complaints, ratings, settlements. | A Petpooja POS account and one sign-in with your Swiggy Partner credentials. | | Swiggy Partner by hand | Settlements & Payouts with payout annexures, Ratings & Reviews, complaints, ads and discounts, outlets and team access. | A restaurant listed on Swiggy, with the Swiggy Partner App on a tablet or phone to receive orders. | Read on November 12, 2026: [Swiggy merchant terms](https://partner.swiggy.com/food/tnc/sellertnc), [Swiggy: Guru, the AI business partner for restaurants](https://www.swiggy.com/corporate/?p=18128). ## Signing in to Swiggy Partner Swiggy Partner asks for a mobile number or restaurant ID to continue, and the Swiggy Owner App registers you with your phone number. With Fous you sign in once through Swiggy's own sign-in with your own account. The login is sealed with AES-256, and code and AI agents never see it. ## Worth knowing - **Settlement is weekly, by Wednesday**: Orders served from Sunday to Saturday are settled on or before Wednesday of the following week, or the next working day after a bank holiday. A payout workflow belongs on Thursday. - **Fees come off before the payout**: Swiggy invoices its service fees for each settlement period and deducts them, other charges and GST from the collections. The net amount is what reaches your bank, not the order value. - **Orders must be confirmed within 6 minutes**: Swiggy's merchant terms ask you to confirm each order within 6 minutes of it reaching the Swiggy Partner App, on a working tablet or phone kept for receiving orders. - **A POS link is mapped with Swiggy's team**: With UrbanPiper, you send a Request to Go Live with your outlet's Platform ID and outlet URL, and the mapping to Swiggy is done offline with Swiggy's team. ## More in Food service, restaurants and alcohol - [SGWS Proof](https://fous.com/automate/sgws-proof.md) - [Provi](https://fous.com/automate/provi.md) - [myCoke](https://fous.com/automate/mycoke.md) - [BEES](https://fous.com/automate/bees.md) - [METRO Online-Kundenkonto](https://fous.com/automate/metro-online-kundenkonto.md) - [Sligro](https://fous.com/automate/sligro.md) - [Deliveroo Partner Hub](https://fous.com/automate/deliveroo-partner-hub.md) - [DoorDash Merchant Portal](https://fous.com/automate/doordash-merchant-portal.md) - [foodpanda Partner Portal](https://fous.com/automate/foodpanda-partner-portal.md) - [Glovo Manager Portal](https://fous.com/automate/glovo-manager-portal.md) - [GrabMerchant](https://fous.com/automate/grabmerchant.md) - [Grubhub for Restaurants](https://fous.com/automate/grubhub-for-restaurants.md) - [iFood Portal do Parceiro](https://fous.com/automate/ifood-portal-do-parceiro.md) - [Just Eat Partner Hub](https://fous.com/automate/just-eat-partner-hub.md) - [PedidosYa Partner Portal](https://fous.com/automate/pedidosya-partner-portal.md) - [Rappi Aliados](https://fous.com/automate/rappi-aliados.md) - [Uber Eats Manager](https://fous.com/automate/uber-eats-manager.md) - [Wolt Merchant Portal](https://fous.com/automate/wolt-merchant-portal.md) - [Zomato Restaurant Partner](https://fous.com/automate/zomato-restaurant-partner.md) - [饿了么商家版](https://fous.com/automate/ele-me-merchant-backend.md) - [배민셀프서비스](https://fous.com/automate/baemin-self-service.md) - [Gordon Ordering](https://fous.com/automate/gordon-ordering.md) - [PFG CustomerFirst](https://fous.com/automate/pfg-customerfirst.md) - [Sysco Shop](https://fous.com/automate/sysco-shop.md) - [US Foods MOXē](https://fous.com/automate/us-foods-moxe.md) - [Bidfood Direct](https://fous.com/automate/bidfood-direct.md) - [Brakes](https://fous.com/automate/brakes.md) - [Transgourmet Webshop](https://fous.com/automate/transgourmet-webshop.md) - [レストランボード](https://fous.com/automate/restaurant-board.md) - [OpenTable GuestCenter](https://fous.com/automate/opentable-guestcenter.md) - [TheFork Manager](https://fous.com/automate/thefork-manager.md) - [Restaurant365](https://fous.com/automate/restaurant365.md) - [食べログ店舗管理画面](https://fous.com/automate/tabelog-owner-admin.md) - [Oracle MICROS Simphony Reporting & Analytics](https://fous.com/automate/oracle-micros-simphony-reporting-and-analytics.md) - [Toast Web](https://fous.com/automate/toast-web.md) - [Insights C3M](https://fous.com/automate/insights-c3m.md) Other industries: [Itaú Empresas](/automate/itau-empresas), [Synchrony Business Center](/automate/synchrony-business-center), [MyTax](/automate/mytax), [FBR IRIS](/automate/fbr-iris), [My ARC](/automate/my-arc), [Aportes en Línea](/automate/aportes-en-linea). ## Frequently asked questions ### Does Swiggy Partner have an API? Not one a restaurant can sign up for, going by Swiggy's merchant terms and partner announcements. Orders and menus reach your POS through integration partners such as UrbanPiper, set up with that vendor. Settlements, ratings, complaints and offers are read in Swiggy Partner, which Petpooja's POS also embeds. ### When does Swiggy pay restaurants? Weekly. Swiggy's merchant terms settle orders served from Sunday to Saturday on or before Wednesday of the following week, moving to the next working day after a bank holiday. Service fees, other charges and GST are deducted before the balance is remitted. ### Why does my Swiggy payout not match my order value? Because the payout is net of deductions. Swiggy deducts its service fees, other charges and GST from the collections for each settlement period. If you see a discrepancy in a settlement, Swiggy's terms say to raise a ticket by email with partner support. ### Can I see all my outlets' payouts and reviews in one place? Yes, with a workflow you build in Fous. It runs on a schedule, loops over the restaurant IDs you name, calls the same method for each outlet and sends the result to you by email or to your system by webhook. ### Is Fous affiliated with Swiggy? No. Fous is an independent product. You use it with your own Swiggy Partner account, and a method reads and does only what that account can. Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Swiggy Partner (Swiggy). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.