# Get your Texas811 tickets and responses through an API > Read your company's locate tickets and each utility member's positive response from the Texas811 Portal with one API call. A workflow can check every open ticket before the crews leave and list the members that have not responded yet. Page: https://fous.com/automate/texas811-portal Updated: 2026-11-12 Works with your own Texas811 Portal account. Fous is an independent product. ## What you can build on the Texas811 Portal ### Get your company's tickets Runs a Ticket Search with My Company Tickets and a date range, and reads each ticket in the results dashboard. - Takes: Start date, end date (at most 31 days apart) - Returns: Ticket number, ticket type, creation date, work on date, county, city, street, excavator, caller ### Check a ticket's positive responses Opens a ticket, selects View Responses and reads each utility member's line in the Positive Response panel. - Takes: Ticket number - Returns: Utility member, responded or not, response type, response date and time, comments ### Read a ticket's history Opens a ticket's History and reads every action logged on it. - Takes: Ticket number - Returns: Ticket number, creation date, actions with date, time and description, days since creation ### Submit an Update or Update/Remark ticket From a ticket's details, selects Create, then Update, picks Update or Update/Remark and submits it. - Takes: Ticket number, Update or Update/Remark - Returns: New ticket number, ticket type, work on date ## Automate the Texas811 Portal with a workflow A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use. ### Missing positive responses, before the crews leave Starts: Every weekday at 6:30, Central Time 1. Get your company's tickets created in the last 10 days. 2. For each ticket, check its positive responses. 3. Keep the utility members with no response yet or a response of In Conflict. 4. Email you the list, one section per ticket with its street and work on date. ### Tickets nearing 30 days, listed for an Update decision Starts: Every weekday at 7:00, Central Time 1. Get your company's tickets created 24 to 29 days ago. 2. For each ticket, read its history. 3. Email you the list, so someone decides which jobs need an Update or Update/Remark. ### Weekly ticket report to your job system Starts: Every Monday at 8:00, Central Time 1. Get your company's tickets created in the last 7 days. 2. For each ticket, check its positive responses. 3. Post each ticket with its responses to your job costing or ERP webhook. You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month. ## Once built, one call from your code Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get your company's tickets” would look like. Example request: ``` curl https://api.fous.com/v1/runs \ -H "Authorization: Bearer $FOUS_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "method": "txgc.texas811.org/get_company_tickets", "input": { "start_date": "2026-11-02", "end_date": "2026-11-11" } }' ``` Example response: ``` { "status": "completed", "data": { "company": "Acme Underground LLC", "tickets": [ { "ticket_number": "7310045118", "ticket_type": "Normal", "created": "2026-11-10T14:22:00-06:00", "work_on": "2026-11-12T14:30:00-06:00", "county": "Travis", "city": "Austin", "street": "4100 Northwind Dr", "excavator": "Acme Underground LLC", "caller": "Field Office 2" } ], "count": 1 } } ``` An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request. ## The Texas811 Portal’s own options The Texas811 help centre describes no API or data feed for excavators. You work in the Portal itself, a GeoCall site. Ticket Search exports its results to Excel or CSV, a ticket can be sent by email from the dashboard's ticket actions, and Print with Positive Response puts the members' responses on the printout. | Option | What it covers | What it takes | | --- | --- | --- | | Ticket Search export | The Ticket Search results dashboard, exported to Excel or CSV from the Export menu. Searches cover up to 31 days at a time. | A Texas811 Portal account. Data goes back 4 full calendar years. | | Send to Email and Print with Positive Response | One ticket at a time: emailed to you or another address, or printed with the utility members' responses. | A Texas811 Portal account and the ticket number. | | The Texas811 Portal by hand | Enter Tickets, Ticket Search, View Responses, History, Update and Update/Remark, Copy and Copy As DigUp. | An individual account per person, activated by an emailed link. | Read on November 12, 2026: [Viewing and Managing Search Results](https://intercom.help/texas-811/en/articles/11961318-viewing-and-managing-search-results), [Ticket Actions from the Dashboard](https://intercom.help/texas-811/en/articles/11961371-ticket-actions-from-the-dashboard), [Performing Ticket Searches](https://intercom.help/texas-811/en/articles/10201045-performing-ticket-searches). ## Signing in to the Texas811 Portal The Texas811 Portal signs you in with a username, which is the email address you signed up with, and a password, with a Remember Me option. Each account belongs to one person. With Fous you sign in once through the Portal's own sign-in with your own account: the login is sealed with AES-256, and an expired session is signed back in. ## Worth knowing - **One account per person, one company name**: Accounts are for individual use, and the username and caller's name cannot be changed. My Company Tickets matches the company name in Excavator Details exactly, so everyone should spell it the same way. - **31 days per search, 14 tickets per page**: A Ticket Search covers at most 31 days and reaches back 4 full calendar years. The results dashboard shows 14 tickets per page, so a longer period means several searches. - **Update within 30 days**: An Update or Update/Remark is only possible while the most recent ticket is within 30 days. After that a new ticket is needed. Both are sent with a two-business-day notice. - **Green does not always mean marked**: Open responses 5 or more days old are closed by the system once 48 hours have passed since the Work On date. Such a ticket shows green, so read the response type and history, not just the colour. ## More in Government: US courts, records, permits and licensing - [Sunshine 811](https://fous.com/automate/sunshine-811.md) - [USA North 811](https://fous.com/automate/usa-north-811.md) - [Accela Citizen Access](https://fous.com/automate/accela-citizen-access.md) - [DOB NOW](https://fous.com/automate/dob-now.md) - [Metrc](https://fous.com/automate/metrc.md) - [webDEALER](https://fous.com/automate/webdealer.md) - [The Compliance Engine](https://fous.com/automate/the-compliance-engine.md) - [eFileIL](https://fous.com/automate/efileil.md) - [eFileTexas](https://fous.com/automate/efiletexas.md) - [Florida Courts E-Filing Portal](https://fous.com/automate/florida-courts-e-filing-portal.md) - [Odyssey File & Serve](https://fous.com/automate/odyssey-file-and-serve.md) - [LOOP](https://fous.com/automate/loop.md) Other industries: [Mercury Network](/automate/mercury-network), [FINRA Gateway](/automate/finra-gateway), [AASHTOWare Project Civil Rights & Labor](/automate/aashtoware-project-civil-rights-and-labor), [MyFTB](/automate/myftb), [SOSPortal](/automate/sosportal), [MISUMI](/automate/misumi). ## Frequently asked questions ### Does the Texas811 Portal have an API? Not for excavators, as far as the Texas811 help centre describes. You submit and follow tickets in the Portal itself. The Portal exports Ticket Search results to Excel or CSV, sends one ticket at a time by email, and prints one ticket with its positive responses. ### How do I see which utilities have responded to my ticket? Open the ticket, choose View and then View Responses. Each utility member is listed in the Positive Response panel: red means no response yet, green means one was submitted. Each response has a type such as Marked, Clear or In Conflict, a timestamp and any comments. ### Can I see tickets my coworkers created? Yes, with My Company Tickets in Ticket Search. It relies on an exact match of the company name in Excavator Details. If your company uses several spellings, search each one in the Excavator field. ### When does a Texas811 ticket need an Update? Use Update to extend the life of a ticket and Update/Remark when the marks are no longer visible. Both work only while the most recent ticket is within 30 days, and both go out with a two-business-day notice. After 30 days you create a new ticket. ### Is Fous affiliated with Texas811? No. Fous is an independent product. You use it with your own Texas811 Portal account, and a method reads and does only what that account can. Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Texas811 Portal (Texas811). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.