# Pull your Tradeplace brands and orders into your systems

> Read your brand connections and customer codes from the Tradeplace Portals hub, and track orders in each manufacturer's portal, with one API call each. A workflow can check Manage Brands every Monday and email you the requests still pending or expired.

Page: https://fous.com/automate/tradeplace
Updated: 2026-11-12

Works with your own Tradeplace account. Fous is an independent product.

## What you can build on Tradeplace

### List your brand connections

Reads Manage Brands in the Portals hub: every brand with its status, the customer code used, and the dates of creation and approval.

- Takes: Nothing
- Returns: Brand, status, customer code, created date, approved date

### List available and unregistered brands

Reads the brand list in the Portals hub: the brands you have available and the unregistered brands you could request.

- Takes: Nothing
- Returns: Brand, connected or unregistered

### Track an order in a brand portal

Opens one manufacturer's portal from the Portals hub, finds an order by its number and reads where it stands, as that brand's portal shows it.

- Takes: Brand, order number
- Returns: Brand, order number, order status, the order details that brand's portal shows

### Request access to a brand

Finds an unregistered brand in the Portals hub and saves an access request with your customer code and an optional comment.

- Takes: Brand, customer code, comment (optional)
- Returns: Brand, status, customer code, created date

## Automate Tradeplace with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Pending and expired brand requests, every Monday

Starts: Every Monday at 8:00

1. List your brand connections from Manage Brands.
2. Keep the brands with status pending or expired.
3. Email you the list with each brand, customer code and date of creation.

### Newly approved brands, with the customer code

Starts: Every weekday at 9:00

1. List your brand connections from Manage Brands.
2. Keep the brands that are accepted now and were not accepted on the last run.
3. Post each one, with its customer code and approval date, to your webhook.

### Open orders across brand portals, status changes only

Starts: When your system calls the workflow's webhook with a list of brands and order numbers

1. For each order in the list, track it in that brand's portal.
2. Keep the orders whose status changed since the last run.
3. Post brand, order number and status to your ERP webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “List your brand connections” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "portal.tradeplace.com/list_brand_connections",
    "input": {}
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "brands": [
      {
        "brand": "Acme Appliances",
        "status": "accepted",
        "customer_code": "4471203",
        "created": "2026-09-14",
        "approved": "2026-09-19"
      }
    ],
    "count": 1
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## Tradeplace’s own options

Tradeplace's machine access is the Message Hub: TradeXML messages for orders, stock and prices, order status and delivery between your ERP or point of sale and each manufacturer. It is free for retailers, but each message is set up between you and the manufacturer. The Portals hub is used in the browser, brand by brand.

| Option | What it covers | What it takes |
| --- | --- | --- |
| Message Hub (Connect) | Real-time orders, stock and price updates, order lifecycle, home delivery and cross-docking, as TradeXML messages system to system. | Free for retailers. HTTP with Basic authentication, and each message set up between you and the manufacturer. |
| Message Converter | Translates EDIFACT, JSON, XML, CSV and other formats into TradeXML, for retailers whose systems do not speak TradeXML. | Part of Tradeplace Connect, which is free for retailers. |
| Connect Bridges and connectors | Ready-made TradeXML links into ERP, CRM, kitchen planning and point-of-sale software, including Carat, Cyncly and Simar. | A system that has a Bridge or connector. |
| The Portals hub by hand | One login to more than 30 manufacturer portals, where you place, track and return orders brand by brand. | A free Portals hub account and a customer code approved by each manufacturer. |

Read on November 12, 2026: [Tradeplace Connect for retailers](https://www.tradeplace.com/en-de/for-retailers/connect), [Tradeplace Portals for retailers](https://www.tradeplace.com/en-de/for-retailers/portals), [Connect authentication errors](https://www.tradeplace.com/en/knowledge/how-does-authentication-works-with-tradeplace).

## Signing in to Tradeplace

Tradeplace signs you in with your email address and a password, and that one login opens every brand portal you are connected to. With Fous you sign in once through Tradeplace's own sign-in with your own account: the login is sealed with AES-256, never returned by the API or written to logs, and an expired session is signed back in.

## Worth knowing

- **Each manufacturer approves its own brand**: You request a brand with your customer code for it, and the manufacturer reviews the request, usually in about a week. A request that expires must be deleted and sent again.
- **Orders live in each brand's own portal**: Tradeplace has no access to manufacturers' systems, so questions about products, orders and cancellations go to your account manager. Orders are managed per brand, so you name the brand for each order you track.
- **One email address per account**: Usernames are email addresses and the registered one cannot be changed. Companies with several accounts register each with its own address, for example with a plus sign before the domain.
- **Message Hub monitoring lags**: Monitor Activity can take up to 10 minutes to show a message, and a message sent with wrong credentials is rejected without appearing there at all.

## More in Distribution: specialty wholesale and B2B marketplaces

- [Alibaba.com supplier back end](https://fous.com/automate/alibaba-com-supplier-back-end.md)
- [IndiaMART Seller Panel](https://fous.com/automate/indiamart-seller-panel.md)
- [JOOR](https://fous.com/automate/joor.md)
- [NuORDER](https://fous.com/automate/nuorder.md)
- [Trek B2B](https://fous.com/automate/trek-b2b.md)
- [Ingram iPage](https://fous.com/automate/ingram-ipage.md)
- [1688](https://fous.com/automate/1688.md)
- [FTD Mercury](https://fous.com/automate/ftd-mercury.md)
- [Covetrus](https://fous.com/automate/covetrus.md)
- [MWI Animal Health](https://fous.com/automate/mwi-animal-health.md)
- [Patterson Veterinary](https://fous.com/automate/patterson-veterinary.md)
- [SanMar](https://fous.com/automate/sanmar.md)
- [Faire](https://fous.com/automate/faire.md)

Other industries: [千牛卖家中心](/automate/qianniu-seller-center), [Slate](/automate/slate), [British Gas Business online account](/automate/british-gas-business-online-account), [SGWS Proof](/automate/sgws-proof), [Banno Business](/automate/banno-business), [U.S. Bank Access Online](/automate/u-s-bank-access-online).

## Frequently asked questions

### Does Tradeplace have an API?

Yes, as message integration: the Message Hub exchanges TradeXML messages for orders, stock and prices, order status and delivery with each manufacturer. It is free for retailers, and each message is set up between you and the manufacturer. The Portals hub is used in the browser, brand by brand.

### Can I see the status of my brand access requests?

Yes, in Manage Brands under your name at the top right of the Portals hub. It lists each brand with its status, the customer code used, the date of creation and approval, and lets you delete a request. Approval is done by the manufacturer, not by Tradeplace.

### Can I order spare parts through Tradeplace?

Only for BSH, through the BSH Customer Service Portal. Tradeplace does not manage spare parts for the other brands.

### Can I check orders from every brand at once?

Not in one screen: in the Portals hub you open each brand's portal and manage orders brand by brand. With Fous, a workflow you build can loop over your brands and order numbers, run your order-tracking method for each and send the changes by email or webhook.

### Is Fous affiliated with Tradeplace B.V.?

No. Fous is an independent product. You use it with your own Tradeplace account, and a method reads and does only what that account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Tradeplace (Tradeplace B.V.). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.