# Get your Travelers For Agents loss reports through an API

> Read a policy's real-time loss report, its direct bill status and the status of its claims from Travelers For Agents with one API call each. Or build a workflow that checks claim status every weekday morning and posts the claims that changed.

Page: https://fous.com/automate/travelers-for-agents
Updated: 2026-11-12

Works with your own Travelers for Agents account. Fous is an independent product.

## What you can build on the For Agents site

### Get a real-time loss report

Opens Real-time Loss Reports for one business insurance policy and reads each claim on it, with its loss date, status and amounts.

- Takes: Policy number, policy period (optional)
- Returns: Policy number, insured, line of business, policy period, claims with number, loss date, status, paid, reserve and total incurred

### Check direct bill status

Reads Direct Bill Inquiry for one account: what is due and when, any past due amount, and the last payment received.

- Takes: Account or policy number
- Returns: Account number, insured, amount due, due date, past due amount, last payment date, last payment amount

### Check claim status

Reads Claim Status and Inquiry for one policy or claim number and returns where each claim stands.

- Takes: Policy number or claim number
- Returns: Claim number, policy number, insured, date of loss, status, claim professional, last activity date

### Get premium audit status

Reads Premium Audit Status and Documents for one policy: its audit period, its audit status and the audit documents listed.

- Takes: Policy number
- Returns: Policy number, insured, audit period, audit status, documents listed with name and date

## Automate the For Agents site with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Claim status changes across your Travelers accounts

Starts: Every weekday at 8:00

1. For each policy number in your list, check claim status on the For Agents site.
2. Keep the claims that are new or whose status changed since the last run.
3. Post each one, with policy number, insured, date of loss and status, to your agency management system's webhook.

### Loss reports ready for the week's renewals

Starts: Every Monday at 7:00

1. For each policy renewing soon that you list, get its real-time loss report.
2. Have an AI step summarize each account: claim count, open claims and total incurred.
3. Email you the summaries, one section per insured.

### Past due direct bill accounts, each morning

Starts: Every weekday at 7:30

1. For each account you list, check direct bill status.
2. Keep the accounts with a past due amount, and stop when there are none.
3. Email you the list with insured, amount past due and due date.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get a real-time loss report” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "foragents.travelers.com/get_loss_report",
    "input": {
      "policy_number": "ZPP-81K204-26",
      "policy_period": "2025-12-01 to 2026-12-01"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "policy_number": "ZPP-81K204-26",
    "insured": "Northwind Logistics LLC",
    "line_of_business": "Commercial Auto",
    "policy_period": "2025-12-01 to 2026-12-01",
    "claims": [
      {
        "claim_number": "H4T7120",
        "date_of_loss": "2026-08-14",
        "status": "Open",
        "paid": 6250,
        "reserve": 4100,
        "total_incurred": 10350
      }
    ]
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## The For Agents site’s own options

Travelers runs an API portal that lists a few published APIs, among them a policy document service in its Agency Integration Framework, a claim reporting API for business insurance customers and a personal auto rating API for integrated partners. The portal does not state who can get access or on what terms. Agents otherwise use the For Agents site, and can ask for loss runs by email.

| Option | What it covers | What it takes |
| --- | --- | --- |
| Travelers API portal | Published REST APIs: Agency Integration Framework policy document service, claim reporting and claim file upload, personal auto bind for integrated partners. | Access terms and pricing are not stated on the portal's public pages. |
| Loss runs by email | Loss runs for a policy, sent back as Excel or PDF. | An email to Travelers' loss runs mailbox with the policy number, policy period and line of business. |
| The For Agents site by hand | Customer Snapshot, policy documents, real-time loss reports, direct bill inquiry, claim status, premium audit status and Quote & Issue. | A Travelers agent's user ID, requested through your agency's Agency User Administrator. |

Read on November 12, 2026: [Travelers API Portal](https://developer.travelers.com/), [For Agents, Travelers agent web portal (Business Insurance)](https://foragents.travelers.com/lscontent/iw-documents/business/for-agents-bi-intro-BDVFY.0006.pdf), [Claim resources for your business](https://www.travelers.com/claims/claim-resources-for-business).

## Signing in to the For Agents site

The For Agents site sends you to signin.travelers.com, which asks for a User ID and password. With Fous you sign in there once with your own account. The login is sealed with AES-256, never returned by the API or written to logs, and when a session expires Fous signs back in.

## Worth knowing

- **IDs come from your agency administrator**: To get a For Agents ID you contact your agency's Agency User Administrator or call Travelers' Business Insurance agent line. Each user signs in with the ID and password assigned at registration.
- **Not every business segment is on the site**: Travelers says not all business segment materials are available on For Agents, and residual market workers compensation policies serviced by Travelers are excluded.
- **Loss runs also come by email**: Besides Real-time Loss Reports, Travelers takes loss run requests by email. Include the policy number, policy period and line of business, and say whether you want Excel or PDF.
- **Business and personal lines have separate support**: Travelers lists separate agent support lines for Personal Insurance (1-800-243-1334) and Business Insurance (1-800-842-2522), both 8 AM to 8 PM ET, Monday to Friday.

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Other industries: [MyHMCTS](/automate/myhmcts), [DGFT portal](/automate/dgft-portal), [LPL ClientWorks](/automate/lpl-clientworks), [DAKOSY](/automate/dakosy), [CassPort](/automate/cassport), [TWX-21](/automate/twx-21).

## Frequently asked questions

### Does Travelers for Agents have an API?

Travelers runs an API portal, but it does not say who can get access or on what terms. It lists a few published APIs, among them an Agency Integration Framework policy document service and a claim reporting API for business insurance customers. Agents otherwise use the For Agents site or ask for loss runs by email.

### How do I get loss runs from Travelers?

Open Real-time Loss Reports on the For Agents site, or email Travelers' loss runs mailbox with the policy number, policy period and line of business, saying whether you want Excel or PDF. With Fous, a method you build can read the loss report for each policy you list.

### How do I get a Travelers For Agents user ID?

Ask your agency's Agency User Administrator, or call Travelers at 800.842.2522. You sign in with the ID and password assigned at registration, then update the password, create a hint question and choose a starting page.

### Can I check claim status for many Travelers accounts at once?

Yes, with a workflow you build. It loops over your list of policies on a schedule, runs your claim status method on Claim Status and Inquiry for each, and emails you or posts to your webhook only the claims that changed since the last run.

### Is Fous affiliated with Travelers?

No. Fous is an independent product. You use it with your own For Agents account, and a method reads and does only what that account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of Travelers for Agents (Travelers). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.
