# Turn VinSolutions Connect CRM into an API

> Read your overdue tasks, Sold Log deals and Unanswered Email Replies from VinSolutions Connect CRM with one API call each. A workflow can email you the overdue tasks every weekday evening, one section per salesperson.

Page: https://fous.com/automate/vinsolutions-connect-crm
Updated: 2026-11-12

Works with your own VinSolutions Connect CRM account. Fous is an independent product.

## What you can build on VinSolutions

### Get overdue tasks

Reads the Overdue Tasks section of the Tasks screen (CRM > Tasks), optionally for one salesperson.

- Takes: Salesperson (optional)
- Returns: Customer, task type, due date, assigned to, lead source, lead status

### Check the Sold Log

Reads the Sold Log (CRM > Dashboards > Sold Log) for a date range, with each deal's Deal Status and whether the DMS has matched it.

- Takes: From date, to date, status (optional, such as Not Delivered)
- Returns: Customer, deal number, vehicle, salesperson, sold date, deal status, matched to DMS

### Get unanswered email replies

Runs the Unanswered Email Replies report under the Insights tab and reads the customer emails still waiting for an answer.

- Takes: Nothing
- Returns: Customer, email subject, received at, assigned salesperson

### Add a customer with a lead and vehicle

Adds a customer, or uses the existing one, saves a lead with its lead type and lead source, and adds a vehicle of interest from inventory.

- Takes: Name, phone, email, lead type, lead source, stock number or VIN
- Returns: Customer, lead type, lead source, vehicle of interest, matched existing customer

## Automate VinSolutions with a workflow

A [workflow](/product/workflows) runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

### Overdue tasks by salesperson, at end of day

Starts: Every weekday at 18:30

1. Get the overdue tasks from the Tasks screen.
2. Group them by assigned salesperson with an AI step.
3. Email you the list, one section per salesperson, with customer, task type and due date.

### Sold Log deals not yet delivered

Starts: Every weekday at 8:00

1. Check the Sold Log for the last 30 days with Status set to Not Delivered.
2. Keep the deals that changed since the last run.
3. Post each one, with deal number, customer, vehicle and Deal Status, to your webhook.

### New unanswered customer emails, every hour

Starts: Hourly

1. Get the Unanswered Email Replies report.
2. Keep the emails that were not there on the last run.
3. Post customer, subject, received time and salesperson to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

## Once built, one call from your code

Once you have built a [method](/product/methods), it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get overdue tasks” would look like.

Example request:

```
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "vinsolutions.signin.coxautoinc.com/get_overdue_tasks",
    "input": {
      "salesperson": "Sales Rep 2"
    }
  }'
```

Example response:

```
{
  "status": "completed",
  "data": {
    "salesperson": "Sales Rep 2",
    "tasks": [
      {
        "customer": "Northwind Logistics",
        "task_type": "Call",
        "due_date": "2026-11-11T15:00:00-06:00",
        "assigned_to": "Sales Rep 2",
        "lead_source": "Dealer Website",
        "lead_status": "Active"
      }
    ],
    "count": 1
  }
}
```

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

## VinSolutions’s own options

VinSolutions connects Connect CRM to other Cox Automotive products, such as Dealertrack DMS, vAuto and Kelley Blue Book, and to a list of third-party vendors. It publishes no API for dealership staff: vendors who want to integrate are pointed to Cox Automotive's API Storefront. Day to day, your team works in the CRM itself.

| Option | What it covers | What it takes |
| --- | --- | --- |
| Cox Automotive integrations | Dealertrack DMS syncs and merges customer records with the CRM. vAuto and Kelley Blue Book send leads into it. | Those Cox Automotive products at your dealership. |
| Third-party vendor integrations | Vendors on VinSolutions' list exchange data with the CRM, for example syncing notes. | A vendor that has integrated; new vendors apply through the API Storefront. |
| Connect CRM by hand | Dashboards, Tasks, the Sold Log and the reports under Insights, which you can search, favorite and tag. | A Bridge ID user at your dealership. |

Read on November 12, 2026: [VinSolutions integrations](https://www.vinsolutions.com/dealership-software/integrations/), [Manager Opportunities quick reference guide](https://www.vinsolutions.com/media/Vin-Documents/Manager-Opportunities-Quick-Reference-Guide.pdf).

## Signing in to VinSolutions

VinSolutions signs you in through Cox Automotive Signin with your Bridge ID: your username, then your password. The same Bridge ID opens Cox Automotive's training site. With Fous you sign in once through that sign-in with your own Bridge ID: the login is sealed with AES-256, and code and AI agents never see it. When the session expires, Fous signs back in.

## Worth knowing

- **Mark deals Delivered in the Sold Log**: A deal left unmarked delays its Sold follow-up tasks. Once a deal is Delivered and matched to the DMS, its deal number appears as a link; the DMS to CRM Sales/Customer Matching report covers the match.
- **Deal Status starts follow-up processes**: Sold Delivered and Sold Pending Finance each start a follow-up process automatically. Sold On Order starts none unless your dealership has built a custom process.
- **Mark appointments missed, not cancelled**: Cancelling an appointment can stop processes, depending on your dealership settings. VinSolutions recommends marking a no-show as missed or rescheduling it.
- **Duplicates merge two at a time**: Duplicate customer records can be merged only two at a time, so a method that adds customers should use the existing record when there is one.

## More in Automotive: dealers

- [FMCDealer](https://fous.com/automate/fmcdealer.md)
- [GM GlobalConnect](https://fous.com/automate/gm-globalconnect.md)
- [Honda Interactive Network](https://fous.com/automate/honda-interactive-network.md)
- [Kia KDealer+](https://fous.com/automate/kia-kdealer.md)
- [NNAnet](https://fous.com/automate/nnanet.md)
- [Stellantis DealerCONNECT](https://fous.com/automate/stellantis-dealerconnect.md)
- [Toyota Dealer Daily](https://fous.com/automate/toyota-dealer-daily.md)
- [Dealertrack uniFI](https://fous.com/automate/dealertrack-unifi.md)
- [RouteOne](https://fous.com/automate/routeone.md)
- [Dealertrack DMS](https://fous.com/automate/dealertrack-dms.md)
- [ACV Auctions](https://fous.com/automate/acv-auctions.md)
- [OPENLANE](https://fous.com/automate/openlane.md)
- [Ally Dash](https://fous.com/automate/ally-dash.md)
- [Copart](https://fous.com/automate/copart.md)
- [IAA](https://fous.com/automate/iaa.md)
- [USS CIS](https://fous.com/automate/uss-cis.md)
- [vAuto Provision](https://fous.com/automate/vauto-provision.md)
- [AutoScout24 Händlerbereich](https://fous.com/automate/autoscout24-handlerbereich.md)
- [CarGurus Dealer Dashboard](https://fous.com/automate/cargurus-dealer-dashboard.md)
- [mobile.de Händlerbereich](https://fous.com/automate/mobile-de-handlerbereich.md)
- [Cars.com Dealer Center](https://fous.com/automate/cars-com-dealer-center.md)
- [Auto Trader Portal](https://fous.com/automate/auto-trader-portal.md)
- [AUTO1.com](https://fous.com/automate/auto1-com.md)
- [Manheim](https://fous.com/automate/manheim.md)

Other industries: [RUN Powered by ADP](/automate/run-powered-by-adp), [Oracle Textura Payment Management](/automate/oracle-textura-payment-management), [Covetrus](/automate/covetrus), [Etsy Shop Manager](/automate/etsy-shop-manager), [Sponsorship Management System](/automate/sponsorship-management-system), [SDG&E My Account](/automate/sdg-and-e-my-account).

## Frequently asked questions

### Does VinSolutions Connect CRM have an API?

Not one that dealership staff can use. VinSolutions integrates with Cox Automotive products such as Dealertrack DMS, vAuto and Kelley Blue Book and with a list of third-party vendors, and it points vendors who want to integrate to Cox Automotive's API Storefront.

### How do I see which sold deals are still not delivered?

Open the Sold Log under CRM > Dashboards and change the Status drop-down to Not Delivered. That shows the Sold Pending Finance and Sold On Order deals. Once a deal is Delivered and matched to the DMS, its deal number appears as a link.

### Where are overdue tasks and unanswered customer emails?

Overdue tasks are in the Overdue Tasks section of the Tasks screen (CRM > Tasks). Customer emails still waiting for an answer are in the Unanswered Email Replies report under the Insights tab.

### Is Fous affiliated with Cox Automotive?

No. Fous is an independent product. You use it with your own VinSolutions login, and a method reads and does only what your account can.

Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of VinSolutions Connect CRM (Cox Automotive). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.