# Trustpilot API: Get company rating

> Gets a company's Trustpilot rating summary from its name or website: TrustScore, rating label, total reviews, star breakdown, categories, claimed status, reply statistics and location when shown.

Unofficial. Not affiliated with or endorsed by Trustpilot.

- Page: https://fous.com/methods/trustpilot.com/get-company-rating
- Method: `trustpilot.com/get_company_rating`, version 1
- Website: trustpilot.com
- Returns: company name, website, TrustScore, rating label, total reviews, five-to-one star percentages, categories, profile claimed, negative review reply rate, typical reply time, location, Trustpilot page
- Effect: read (it gets data and changes nothing)
- Sign-in: none needed
- Cost: 1 credit per completed run (1¢ with pay as you go); failed runs are free
- Verified: Nov 2, 2026

## Inputs

| Field | Type | Required | In the run below | Description |
|---|---|---|---|---|
| `company` | string | yes | `"trip.com"` | Company name or website, such as Booking.com or booking.com. |

## Output

From a run on Oct 31, 2026, shortened. Its input:

```json
{
  "company": "trip.com"
}
```

Its output:

```json
{
  "website": "https://www.trip.com/",
  "location": "Singapore",
  "categories": [
    "Tour Agency",
    "Travel Agency",
    "Travel Aggregator"
  ],
  "trust_score": 4.4,
  "company_name": "Trip.com",
  "total_reviews": 204667,
  "profile_claimed": true,
  "trustpilot_page": "https://www.trustpilot.com/review/trip.com",
  "one_star_percent": 13,
  "two_star_percent": 2,
  "five_star_percent": 72,
  "four_star_percent": 10,
  "star_rating_label": "Excellent",
  "three_star_percent": 3,
  "typical_reply_time": "Typically replies within 24 hours",
  "negative_review_reply_rate_percent": 99
}
```

## Run it

From code, with a Fous API key in `FOUS_API_KEY`; the answer's `data` holds the output:

```bash
curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"method":"trustpilot.com/get_company_rating","input":{"company":"trip.com"}}'
```

From an AI agent connected to the Fous MCP server: its `run` with the same method and input. To connect one, give it `set up https://fous.com/SKILL.md`.

## Ask your agent

- What's the TrustScore and total review count for Booking.com on Trustpilot?
- How quickly does Zalando usually reply to negative reviews, and what percentage of them do they answer?
- Pull up the star rating breakdown for wise.com — how many reviews are 5-star versus 1-star?
- Is the review profile for Chewy claimed by the company, and what overall rating label does it have? Check Trustpilot.
- Give me the customer rating summary for backmarket.com, including its categories and where the company is located.

## Input schema

```json
{
  "type": "object",
  "required": [
    "company"
  ],
  "properties": {
    "company": {
      "type": "string",
      "description": "Company name or website, such as Booking.com or booking.com."
    }
  }
}
```

## Output schema

```json
{
  "type": "object",
  "required": [
    "company_name",
    "website",
    "trust_score",
    "star_rating_label",
    "total_reviews",
    "five_star_percent",
    "four_star_percent",
    "three_star_percent",
    "two_star_percent",
    "one_star_percent",
    "categories",
    "profile_claimed",
    "negative_review_reply_rate_percent",
    "typical_reply_time",
    "location",
    "trustpilot_page"
  ],
  "properties": {
    "website": {
      "type": [
        "string",
        "null"
      ],
      "description": "Company website."
    },
    "location": {
      "type": [
        "string",
        "null"
      ],
      "description": "Company location, when shown."
    },
    "categories": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Company categories."
    },
    "trust_score": {
      "type": "number",
      "description": "TrustScore out of five, to one decimal place."
    },
    "company_name": {
      "type": "string",
      "description": "Company name on Trustpilot."
    },
    "total_reviews": {
      "type": "integer",
      "description": "Total reviews."
    },
    "profile_claimed": {
      "type": "boolean",
      "description": "Whether the company claimed its profile."
    },
    "trustpilot_page": {
      "type": "string",
      "description": "Link to the company’s Trustpilot page."
    },
    "one_star_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Share of one-star reviews, as displayed."
    },
    "two_star_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Share of two-star reviews, as displayed."
    },
    "five_star_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Share of five-star reviews, as displayed."
    },
    "four_star_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Share of four-star reviews, as displayed."
    },
    "star_rating_label": {
      "type": [
        "string",
        "null"
      ],
      "description": "Rating label shown on Trustpilot."
    },
    "three_star_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Share of three-star reviews, as displayed."
    },
    "typical_reply_time": {
      "type": [
        "string",
        "null"
      ],
      "description": "Typical reply time, when shown."
    },
    "negative_review_reply_rate_percent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Percentage of negative reviews replied to, when shown."
    }
  },
  "additionalProperties": false
}
```

## See more

- [Trustpilot API: Get company reviews](https://fous.com/methods/trustpilot.com/get-company-reviews.md): Reads recent public Trustpilot reviews for a company by name, website or Trustpilot link, in every language, with its TrustScore, ratings, reviewer details and company replies. Reviews follow the chosen sort (most recent or most relevant) and star filters, starting from a chosen results page.
- [Trustpilot API: Search companies](https://fous.com/methods/trustpilot.com/search-companies.md): Finds companies on Trustpilot by name or what they do, with TrustScore, review count, categories, location, logo and links. A preferred country moves companies listed in that country to the front.
- [Indeed API: Get company reviews](https://fous.com/methods/indeed.com/get-company-reviews.md): Looks up a company on Indeed and returns its overall employee rating, number of ratings, category ratings and CEO approval.
- [LinkedIn API: Get company profile](https://fous.com/methods/linkedin.com/get-company-profile.md): Gets the public overview of a LinkedIn company from its name or company page link. Details not shown publicly are null.
- [AmbitionBox API: Get company reviews](https://fous.com/methods/ambitionbox.com/get-company-reviews.md): Looks up a company on AmbitionBox and returns its employee review count, overall and category ratings, and up to five common likes and dislikes. Summaries may be unavailable for some companies.
- [PayScale API: Get company pay](https://fous.com/methods/payscale.com/get-company-pay.md): Shows an employer's average annual base salary and its common jobs, with salary ranges, from PayScale public research pages.
- [Forbes API: Get company rankings](https://fous.com/methods/forbes.com/get-company-rankings.md): Finds a Forbes company profile by name and returns its Forbes list rankings, company facts and headline financial figures (Forbes list years; market value from the matching Global 2000 list).
- [Companies House API: Get UK company profile](https://fous.com/methods/company-information.service.gov.uk/get-company-profile.md): Looks up a UK company on Companies House by name, company number or Companies House link and returns its public registration details; a name prefers an active exact match.
- [All Trustpilot methods](https://fous.com/methods/trustpilot.com.md)