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BBB API

BBB (bbb.org) has 2 public methods: get business profile and get business complaints. Each costs 1 credit per completed run (1¢ with pay as you go); failed runs are free.

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Unofficial. Not affiliated with or endorsed by BBB.

Methods

2

  • Get business profile

    Finds the best-matching Better Business Bureau profile for a business name and city/state or ZIP code, with its BBB rating, accreditation, customer reviews, complaint counts and alerts. BBB ratings are not customer review scores.

    Returns business name, BBB rating and meaning, accreditation, years in business, category, address, phone, website, review rating and count, complaint counts, alerts, profile link

    Readbbb.org/get_business_profile

  • Get business complaints

    Finds a business near a city and state or ZIP code on the Better Business Bureau and reads its published complaints, newest first, with the three-year complaint total. The three-year total may exceed the publicly displayed complaint details.

    Returns business name, three-year complaint total, profile link, complaints (type, date filed, status, text, business response, customer final reply, page link)

    Readbbb.org/get_business_complaints