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Fous

Privacy Policy

Last Updated: January 15, 2025

Welcome to Fous ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how Fous collects, uses, discloses, stores, and safeguards information when you use our browser extension and website (collectively, the "Service"). It also describes the choices you have regarding the use of your information.

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please do not use the Service.

1. Introduction

Scope

This Privacy Policy applies to information we collect through your use of the Service, your interactions with us (e.g., email and support requests), and any other means described herein. It does not apply to third-party websites, services, or applications that we do not control, even if they are linked to or integrated with our Service.

Relationship to Terms & Conditions

This Privacy Policy is a part of our Terms & Conditions ("Terms"). In the event of a conflict between the Terms and this Privacy Policy, the Privacy Policy will govern with respect to privacy and data protection matters.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your data.

2. Information We Collect

We collect information about you in several ways, including when you provide it to us directly, automatically through the Service, or from third parties.

2.1 Personal Information You Provide

Account Registration: When you create an account, we may collect your name, email address, password, avatar image, and any other information you choose to include in your profile.

Payment Information: If you subscribe to a paid plan or make purchases, our third-party payment processors (e.g., Stripe) collect billing information, including your credit card number, billing address, and other payment-related information. We do not store or process your payment card details directly; they are processed securely by our payment provider.

Communications: When you contact us for support, provide feedback, or otherwise communicate with us, we collect the information you share, such as your name, contact information, and the contents of your message.

2.2 Usage Information Collected Automatically

Device and Log Data: We automatically collect information about your device and usage of the Service. This may include your IP address, browser type and version, operating system, referral URLs, access times, pages viewed, and search terms.

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Service, such as pages visited, links clicked, and features used.

Performance and Diagnostic Data: We may collect crash reports, error logs, and usage analytics to help us improve the reliability and performance of the Service.

2.3 Information from Third Parties

We may receive information about you from third parties that assist us in providing the Service, such as analytics providers, advertising networks, or payment processors. We handle this information in accordance with this Privacy Policy.

3. Legal Bases for Processing (For Users in the EEA/UK)

If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), we only process your personal data when we have a valid legal basis, including:

  • Consent: Where you have provided consent to process your information for a specific purpose.
  • Contract: Where processing is necessary to perform our contractual obligations to you, including providing the Service you have requested.
  • Legitimate Interests: Where processing is in our legitimate interests (e.g., improving our products, marketing our services, securing our operations) and not overridden by your data protection interests or fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.

4. How We Use Your Information

Providing and Maintaining the Service

  • To create and manage your account
  • To process transactions and subscriptions
  • To enable core features of our browser extension and website

Personalization and User Experience

  • To customize and enhance your experience on the Service
  • To remember your preferences and settings

Communication

  • To send you updates, technical notices, security alerts, and administrative messages
  • To respond to your inquiries, feedback, and support requests

Security and Fraud Prevention

  • To detect and prevent fraudulent, unauthorized, or illegal activity
  • To protect the rights and safety of Fous, our users, and others

Analytics and Improvement

  • To analyze usage patterns and performance to improve the Service
  • To develop new features and enhance existing ones

Legal Compliance

  • To comply with applicable laws, regulations, and legal obligations
  • To cooperate with law enforcement where legally required

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our relationship with you (e.g., length of your account subscription)
  • Whether we are subject to any legal obligations (e.g., certain financial records must be kept for a number of years)
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer require your personal data for these purposes, we will securely delete or anonymize it.

6. Data Sharing and Disclosure

We only share your personal information in the ways described in this Privacy Policy. We do not sell your personal information to third parties.

Service Providers

We share information with third-party service providers who need access to such information to carry out work on our behalf, including:

  • Payment processors (e.g., Stripe) for handling billing and transactions
  • Hosting providers for data storage
  • Analytics and performance services to help us improve and optimize our Service
  • Customer support platforms to manage user inquiries and support tickets

All service providers are contractually obligated to use your data only as needed to perform their functions on our behalf and to protect it appropriately.

Business Transactions

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of the transaction, subject to standard confidentiality arrangements.

Legal Obligations and Protection of Rights

We may disclose your personal data:

  • To comply with a legal obligation, including responding to lawful requests from public authorities or government agencies
  • To protect the rights, property, or safety of Fous, our users, or the public
  • To enforce our agreements, including our Terms & Conditions
  • To detect and prevent fraud or other illegal activities

With Your Consent: We may share your information with other third parties if you give us explicit permission to do so.

7. Cookies and Tracking Technologies

We use cookies and similar technologies ("Cookies") to collect usage data, enhance user experience, and analyze trends. You can control Cookies through your browser settings or by using cookie management tools.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Service (e.g., authentication and security)
  • Analytics Cookies: Help us understand how users interact with our Service so we can improve functionality
  • Preference Cookies: Remember your preferences (e.g., language, region)
  • Advertising Cookies (if applicable): Track your browsing habits to display relevant ads

Managing Cookies

Most browsers allow you to refuse or accept Cookies. However, if you choose to disable Cookies, some features of the Service may not function properly.

Do Not Track

Our Service does not currently respond to "Do Not Track" signals. You can learn more about "Do Not Track" here: http://www.allaboutdnt.org/

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and central databases are located or operated. These countries may have data protection laws that are different from those of your country.

Where required by applicable law, we will ensure that adequate safeguards are in place for such data transfers, such as the use of Standard Contractual Clauses approved by the European Commission. By using the Service, you acknowledge that your information may be transferred to and processed in these locations.

9. Data Security

We are committed to protecting your personal data. We implement and maintain reasonable and appropriate technical, administrative, and physical safeguards to help protect it from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of data in transit (e.g., HTTPS) and at rest (where applicable)
  • Access controls limiting internal access to personal data on a need-to-know basis
  • Regular security assessments to detect and prevent vulnerabilities
  • Secure data centers with appropriate environmental controls
  • Ongoing employee training on data privacy and security best practices

While we take precautions to protect your personal data, no electronic transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal data. These may include:

  • Access: Request information about the personal data we hold about you and obtain a copy of it.
  • Rectification: Request that we correct any inaccuracies in your personal data.
  • Deletion ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, or where processing is otherwise unlawful.
  • Restriction of Processing: Request that we limit the processing of your personal data in certain situations.
  • Data Portability: Request that we provide you or a third party with a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your personal data, including profiling, based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw it at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12: Contact Us. We will respond to your request consistent with applicable law. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect or maintain personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@fous.com

Website: https://fous.com

We will make every effort to address your concerns and resolve any issues quickly.

13. Additional Information for California Residents (CCPA)

If you are a California resident, you may be entitled to additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories of personal data we have collected, the sources from which we collected it, the purpose for collecting or selling (if applicable) the data, and the categories of third parties with whom we share that data.
  • Right to Delete: You can request that we delete any personal data we have collected about you, subject to certain exceptions under CCPA.
  • Right to Opt-Out of Sale: We do not sell personal data. Therefore, this right is not applicable to our practices.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

If you wish to exercise your CCPA rights, please contact us at privacy@fous.com. We may verify your identity before processing your request.

14. Final Provisions

Third-Party Websites: Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies separately.

No Contractual Relationship: This Privacy Policy is not a contract and does not create any contractual rights or obligations beyond what is stated in our Terms & Conditions.

Language: If this Privacy Policy is translated into any other language and there is a discrepancy between the English text and the translated text, the English version shall prevail.

By using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy. Your continued use of the Service after any changes to this policy indicates your acceptance of the revised terms.

Thank you for trusting Fous with your personal data. We are committed to ensuring the privacy and security of your information. If you have any questions or concerns, please reach out to us at privacy@fous.com.