Turn Lufthansa Cargo eServices into an API

What you can build on the eServices portal

• Get my shipments

  Build this

  Reads the My shipments list in eTracking for your company account, with each air waybill's route and latest status.

  Takes

  Origin (optional), destination (optional), favourites only (optional)

  Returns

  AWB number, origin, destination, flight, pieces, weight, latest status, status time

• Track air waybills

  Build this

  Searches eTracking for one or more air waybill numbers and reads each shipment's status events and flights.

  Takes

  AWB numbers

  Returns

  AWB number, origin, destination, booked flights, status events with station and time, pieces, weight

• Get eBooking offers for a shipment

  Build this

  Fills in Basic information in eBooking and reads the offers on Routing & Pricing, without booking.

  Takes

  Origin, destination, departure date, commodity, pieces, weight, volume

  Returns

  Product, speed, route with flights, departure, arrival, price, currency

• Book an eBooking offer

  Build this

  Runs the three eBooking steps for a shipment, picks the offer you name and confirms it at Checkout.

  Takes

  Origin, destination, departure date, commodity, pieces, weight, volume, product, flight

  Returns

  AWB number, booking status, route with flights, price

Automate the eServices portal with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Shipments whose status changed overnight

  Build this

  Starts

  Every weekday at 7:00

  Step 1

  Get my shipments from My shipments in eTracking.

  Step 2

  Keep the air waybills whose latest status changed since the last run.

  Step 3

  Email you the list with AWB number, route, flight and new status.

• Air waybill status, posted back to your system

  Build this

  Starts

  When your system calls the workflow's webhook with a list of AWB numbers

  Step 1

  For each AWB number, track the air waybill in eTracking.

  Step 2

  Keep the latest status event of each shipment.

  Step 3

  Post AWB number, latest status, station and time to your webhook.

• Weekly offers for your regular lanes

  Build this

  Starts

  Every Monday at 8:00

  Step 1

  For each lane you name, get the eBooking offers for the coming week.

  Step 2

  Group the offers by lane with an AI step, cheapest and fastest first.

  Step 3

  Email you the summary with product, route, departure and price.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get my shipments” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "www.lufthansa-cargo.com/get_my_shipments",
    "input": {
      "origin": "FRA",
      "favourites_only": false
    }
  }'

{
  "status": "completed",
  "data": {
    "shipments": [
      {
        "awb_number": "020-48213906",
        "origin": "FRA",
        "destination": "ORD",
        "flight": "LH8160",
        "pieces": 6,
        "weight_kg": 812,
        "latest_status": "Departed",
        "status_time": "2026-11-12T05:40:00+01:00"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The eServices portal’s own options

Lufthansa Cargo's developer portal offers a Shipment Tracking API and a Routing Offer API to anyone who registers an app and takes an API key, with a limited number of requests to start. The smartBooking API for offers and bookings is opened only after prior approval and agreement with Lufthansa Cargo.

Read on November 12, 2026: Lufthansa Cargo developer portal: How to connect, smartBooking APIs, Lufthansa Cargo APIs.

Signing in to the eServices portal

The eServices portal signs you in with a username and a password, with an optional Keep me logged in. A user login is issued under your company's Lufthansa Cargo account. With Fous you sign in once through the portal's own sign-in with your own login: it is sealed with AES-256, and an expired session is signed back in.

Worth knowing

Valuables and Vulnerables need a login

eTracking finds a shipment by its AWB number without signing in, except Vulnerables and Valuables shipments, which can only be tracked after signing in.

Notification settings apply company-wide

Company notification settings cover every shipment in your company account: email and SMS event messages, exception notifications and FSU messages. SMS is offered in 13 European countries only.

One login per user, under a company account

A user gets a login only when the company already has an account with Lufthansa Cargo. A company without one registers first.

The same conditions on every channel

Lufthansa Cargo's rate and price conditions apply to all bookings on 020 air waybills, whichever booking channel they come through.

More in Logistics: forwarders, air cargo and customs

• Extensiv 3PL Warehouse Manager
• Air France KLM Martinair Cargo myCargo
• e-SkyCargo
• ACE Secure Data Portal
• CARM Client Portal
• Dubai Trade
• Customs Declaration Service
• douane.gouv.fr
• ACE AESDirect
• myDHLi
• myDSV
• myKN
• IPAFFS
• DGFT portal

Other industries: Fidelity Plan Sponsor WebStation, Georgia Ports WebAccess, TQL Carrier Dashboard, Net-Inspect, Satair Market, CRMLS.