Track your Barclays Mortgage Hub cases through an API

What you can build on the Intermediary Hub

• Get your cases from My Cases

  Build this

  Reads the My Cases section of the Intermediary Hub: every AIP, pre-submitted and submitted application, with its reference and where it stands.

  Takes

  Stage (optional: AIP, pre-submitted or submitted)

  Returns

  AIP or application number, client name, stage, status, last updated

• Check a case's supporting documents

  Build this

  Opens one application in Application Tracking and reads the supporting documents section: what is uploaded, outstanding, underwriter accepted or rejected.

  Takes

  Application number

  Returns

  Case requirement, applicant, document status, rejection reason, action needed

• Track valuation, offer and completion

  Build this

  Reads a submitted application's progress in Application Tracking: valuation status, post offer status, whether offer documents can be downloaded, and completion stage.

  Takes

  Application number

  Returns

  Application number, valuation status, offer status, offer documents available, completion stage

• Upload documents to a case requirement

  Build this

  Uploads files to an application in Application Tracking, links each one to its case requirement and sets whether more documents are expected.

  Takes

  Application number, applicant, files, case requirement for each file, more documents expected (yes or no)

  Returns

  Case requirement, linked files, status

Automate the Intermediary Hub with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Rejected and newly requested documents, every case

  Build this

  Starts

  Every weekday at 8:00

  Step 1

  Get your submitted cases from My Cases.

  Step 2

  For each case, check its supporting documents in Application Tracking.

  Step 3

  Keep the case requirements rejected or outstanding that were not there on the last run.

  Step 4

  Email you the list by case, with the action needed for each.

• Valuation and offer changes, posted to your CRM

  Build this

  Starts

  Every weekday at 12:00

  Step 1

  Get your submitted cases from My Cases.

  Step 2

  For each case, read the valuation, offer and completion progress.

  Step 3

  Keep the cases whose valuation, offer or completion status changed since the last run.

  Step 4

  Post each change to your CRM's webhook.

• Monday pipeline summary

  Build this

  Starts

  Every Monday at 7:30

  Step 1

  Get every case from My Cases.

  Step 2

  Group them by stage and status, and list the cases not updated for 14 days.

  Step 3

  Email you the summary.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get your cases from My Cases” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "mortgageintermediaries.ia.barclays.com/get_my_cases",
    "input": {
      "stage": "submitted"
    }
  }'

{
  "status": "completed",
  "data": {
    "cases": [
      {
        "aip_or_application_number": "APP-48210376",
        "client_name": "J. Northwind",
        "stage": "submitted",
        "status": "Valuation instructed",
        "last_updated": "2026-11-11"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The Intermediary Hub’s own options

Barclays' intermediary site documents no API or data feed for brokers. Cases are keyed, tracked and changed in the Intermediary Hub, with notifications in My Inbox that admins you add also see. Most changes after submission go through Live Chat or an Application Amendment Form, and some cases are still keyed in MAX.

Read on November 12, 2026: Barclays Intermediaries frequently asked questions, New application system FAQ (June 2026), New mortgage system guides.

Signing in to the Intermediary Hub

The Intermediary Hub asks for your Broker ID first and signs you in with a password, which you change from the dropdown by your name. You can add a username to your profile and sign in with it, and Barclays' password support form resets a locked account. With Fous you sign in once through the Hub's own sign-in with your own account, and the login is sealed with AES-256.

Worth knowing

Documents wait until a requirement is complete

The underwriter reviews the documents for a case requirement only once all of them are attached. Files not linked to a requirement are removed when you leave the page.

15 MB a file, strict file names

Uploads take DOC, DOCX, PDF, TIFF, PNG and JPEG, up to 15 MB each and 25 at a time. File names may use only letters, numbers, hyphens, underscores, dots and spaces, 1 to 100 characters.

AIPs last 90 days and not every case gets one

An AIP is valid for 90 days and is not available for buy-to-let. Profit after tax income, internal remortgages, clients living overseas and clients with more than 10 mortgages go straight to full application.

Some cases still live in MAX

Certain cases, such as purchases over £5 million or partial equity loan repayments, are keyed in MAX, and their offers come from the MAX document store. The Enquiry details page cannot be changed after submission.

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