Pull your Shopee Seller Centre data into your systems

What you can build on Seller Centre

• Get released order income

  Build this

  Reads the Released tab of Income Details in My Income for a date range: each order's payout and the fees deducted from it.

  Takes

  From date, to date

  Returns

  Order ID, order creation date, payout completed date, product price, refund amount, commission fee, transaction fee, service fee, shipping fees, total released amount

• List return/refund requests needing action

  Build this

  Reads the Return/Refund dashboard filtered by key action, such as Provide Evidence or Validate Item, or by priority, with each request's amount, reason and status.

  Takes

  Key action (optional), priority such as Due in 1 day (optional)

  Returns

  Order ID, refund amount, request reason, request solution, request status, return logistics status

• List orders to ship

  Build this

  Reads the To ship tab of My Orders: the orders waiting to be shipped out, with their shipping deadline and whether shipment is arranged.

  Takes

  Nothing

  Returns

  Order ID, products, quantity, shipping deadline, shipment arranged or not

• Arrange shipment for an order

  Build this

  Opens an order in the To ship tab, selects Arrange Shipment and chooses Drop-off or Pickup.

  Takes

  Order ID, Drop-off or Pickup

  Returns

  Order ID, shipment option, order status

Automate Seller Centre with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Return/refund requests due today, every morning

  Build this

  Starts

  Every day at 8:00 Asia/Manila

  Step 1

  List the return/refund requests in the Due in 1 day priority.

  Step 2

  Keep the ones with Provide Evidence, Validate Item or Reply to Buyer as the key action.

  Step 3

  Email you the list with order ID, refund amount, request reason and request status.

• Weekly released income, handed to accounting

  Build this

  Starts

  Every Monday at 9:00 Asia/Manila

  Step 1

  Get released order income for the previous Monday to Sunday.

  Step 2

  Keep the orders not in the last run.

  Step 3

  Post each order's fees and total released amount to your accounting system's webhook.

• Orders close to their shipping deadline

  Build this

  Starts

  Every weekday at 10:00 Asia/Manila

  Step 1

  List the orders in the To ship tab of My Orders.

  Step 2

  Keep the orders with no shipment arranged and a shipping deadline today or tomorrow.

  Step 3

  Post them to your warehouse system's webhook, or stop when there are none.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get released order income” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "seller.shopee.ph/get_released_order_income",
    "input": {
      "from": "2026-11-02",
      "to": "2026-11-08"
    }
  }'

{
  "status": "completed",
  "data": {
    "currency": "PHP",
    "orders": [
      {
        "order_id": "2611024KQ7ZT1M",
        "order_creation_date": "2026-10-27",
        "payout_completed_date": "2026-11-03",
        "product_price": 1290,
        "refund_amount": 0,
        "commission_fee": -116.1,
        "service_fee": -38.7,
        "transaction_fee": -29.67,
        "shipping_fee_paid_by_buyer": 95,
        "shipping_fee_charged_by_logistic_provider": -95,
        "total_released_amount": 1105.53
      }
    ]
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

Seller Centre’s own options

Shopee runs the Shopee Open Platform, an API for developers who register a developer account and create an app, with guides for orders, stock and price, and returns. Buyer names, phones, emails and addresses are masked by default. In Seller Centre, the My Income report, income statements and return/refund lists can be exported.

Read on November 12, 2026: Shopee Open Platform: Requesting Access to Sensitive Data, Seller Education Hub: Checking Income Details, Seller Education Hub: Navigating the Return/Refund Dashboard.

Signing in to Seller Centre

Each shop signs in to Seller Centre with its main account, which can create member sub-accounts on the Sub-account Platform with roles such as Finance or Fulfillment and only the permissions it grants. With Fous, you sign in once through Seller Centre's own sign-in with your own account, for example a member sub-account. The login is sealed with AES-256, and code and AI agents never see it.

Worth knowing

Each market has its own Seller Centre

Shops sign in at their own market's address, such as seller.shopee.ph, seller.shopee.sg or seller.shopee.com.my. Build a method on the address your shop uses.

To Release shipping fees are estimates

In Income Details, shipping fees for orders on the To Release tab are estimates until the order is paid, so reconcile shipping from the Released tab.

My Income and My Balance differ

My Income shows only adjustments linked to an order ID. My Balance can also include shop-level adjustments, so reconcile against both.

Deadlines on returns and shipping

You may dispute a returned item up to 2 days after the return is delivered. Shipment must be arranged and shipped out by the shipping deadline, or the order is late or cancelled automatically.

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