FousClassNK Customer Hub
Get your ClassNK survey status through an API
Read the Vessel List alarms, each vessel's Status (Survey) with its Survey/Audit Due/Range Dates, and Application History from ClassNK Customer Hub, one API call each. A workflow can check the Vessel List each Monday and email you the vessels with an alarm.
Works with your own ClassNK Customer Hub account. Fous is an independent product.
What you can build on Customer Hub
Get Vessel List alarms
Build thisReads the Vessel List in Ship in Service: each fleet vessel with its survey/audit due date alarm and its certificate alarm, highest priority first.
- Takes
- Nothing
- Returns
- Vessel name, due date alarm, certificate alarm, alarms from linked systems
Get a vessel's survey status
Build thisOpens one vessel's Status (Survey) screen and reads its survey status, periodical survey and audit items and their due and range dates.
- Takes
- Vessel name or IMO No.
- Returns
- Survey status, kind of survey, kind of audit, due date, range date
Check application history
Build thisReads the History (Survey) and History (Audit/Inspection) tabs: each application with its Application No. or Record No. and its status.
- Takes
- Status (optional)
- Returns
- Application No., Record No., vessel, kind of application, status
Apply for a periodical survey
Build thisOpens a fleet vessel's Status (Survey) screen, selects Periodical, enters the preferred period and location in the application cart and submits it.
- Takes
- Vessel name or IMO No., preferred period, location, items not needed
- Returns
- Application No., vessel, status
Automate Customer Hub with a workflow
A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.
Weekly fleet check: due dates and expiring certificates
Build this- Starts
- Every Monday at 8:00
- Step 1
- Get the Vessel List alarms for your fleet.
- Step 2
- Keep the vessels with a due date alarm or a certificate alarm.
- Step 3
- Email you the list, overdue and 30-day alarms first.
Application status changes, posted to your system
Build this- Starts
- Every weekday at 9:00
- Step 1
- Check application history in History (Survey) and History (Audit/Inspection).
- Step 2
- Keep the applications whose status changed since the last run.
- Step 3
- Post each one to your fleet management or Slack webhook.
Monthly survey plan for the next 90 days
Build this- Starts
- On the 1st of every month at 7:00
- Step 1
- Get the Vessel List alarms to list the vessels in your fleet.
- Step 2
- For each vessel, get its survey status from Status (Survey).
- Step 3
- Keep the items with a due date or range date in the next 90 days.
- Step 4
- Group them by month with an AI step and email you the plan.
You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.
Once built, one call from your code
Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get Vessel List alarms” would look like.
curl https://api.fous.com/v1/runs \
-H "Authorization: Bearer $FOUS_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"method": "portal.classnk.or.jp/get_vessel_list_alarms",
"input": {}
}'
{
"status": "completed",
"data": {
"vessels": [
{
"vessel_name": "Northwind Spirit",
"due_date_alarm": "Due within 30 days",
"certificate_alarm": "Expiring within 90 days",
"linked_system_alarms": 0
}
],
"count": 1
}
}
An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.
Customer Hub’s own options
ClassNK publishes no API for Customer Hub. Ship in Service is a web portal, reached with your NK-SHIPS account at no additional cost, and its Settings page links it to external ship management software under a separate license agreement. NK-SHIPS also emails due dates through its Due Date Notice E-mail Service.
| Option | What it covers | What it takes |
|---|---|---|
| Data integration and widgets | Shows alarms from linked systems in the Vessel List and links to that software from widgets, set up on the Settings page. | A separate license agreement for the external ship management software. |
| Due Date Notice E-mail Service | Up to 4 emails between 3 months and 2 weeks before a scheduled survey or audit, per vessel, in English or Japanese. | An NK-SHIPS account and the email addresses you register. |
| e-Certificate Verification | Checks an e-Certificate with the IMO number and Tracking ID. | The certificate's IMO number and Tracking ID. |
| Customer Hub by hand | Vessel List, Status (Survey), e-Application and Application History, plus e-Certificate PDFs to download. | An NK-SHIPS account, free for owners and operators of NK-classed vessels. |
Read on November 12, 2026: ClassNK Customer Hub - Ship in Service -, Ship in Service operation manual, NK-SHIPS.
Signing in to Customer Hub
You sign in on ClassNK's Web Service Portal with your NK-SHIPS User ID and password, then choose Ship in Service. ClassNK issues the account after you send the Application for NK-SHIPS Internet Service to its Information Technology Department. With Fous you sign in once through that portal with your own account: the login is sealed with AES-256, and code and AI agents never see it.
Worth knowing
- NK-SHIPS and e-Application end in April 2027
- ClassNK discontinues NK-SHIPS, except its mobile app, and the old e-Application at the end of April 2027. Their functions move to Customer Hub - Ship in Service, which already uses the same NK-SHIPS account.
- Edits stop once the survey is serviced
- From Applied to Assigned an application opens in the edit screen. From Serviced on it shows the record screen and cannot be edited. The Application No. becomes a Record No. once the status is Registered.
- Periodical items are filled in for you
- When you apply for a periodical survey, the items are set automatically and you tell ClassNK which ones are not needed. Occasional items you enter yourself.
- An application is a request, not a booking
- ClassNK says e-Application does not guarantee a surveyor or auditor at the requested time. The ClassNK office in charge sends the confirmation.
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Frequently asked questions
No public one. ClassNK describes Customer Hub as a hub that links its web services with external ship management software, set up on the Settings page under a separate license agreement, and publishes no interface details. Without that you have the portal itself and the Due Date Notice E-mail Service.
From Customer Hub - Ship in Service or NK-SHIPS, as digitally signed PDFs. ClassNK has issued full-term Class and Statutory Certificates as e-Certificates as standard since January 2022, with no application needed. You can check one on the e-Certificate Verification page with the IMO number and Tracking ID.
NK-SHIPS, except the mobile app, is discontinued at the end of April 2027 and its functions move fully to Customer Hub - Ship in Service. You sign in to both with the same NK-SHIPS User ID, at no additional cost.
Yes, with Other Vessel Application. You search for the vessel by IMO No. or Class No., and if it is not found you register it with Register New Vessel, in which case survey applications are disabled and audits or DMLC Part II Review remain.
No. Fous is an independent product. You use it with your own NK-SHIPS account, and a method reads and does only what that account can.
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Fous is an independent product: it is not affiliated with, endorsed by or sponsored by the operator of ClassNK Customer Hub (ClassNK (Nippon Kaiji Kyokai)). The name is used only to say which system this page is about. Something here wrong or out of date? Write to legal@fous.com.