Better Business Bureau provides business profiles, ratings, accreditation, reviews, alerts, and published complaints, with complaint details limited to those publicly displayed and newest first.
Your information
Business name, for example Comcast.
City and state or ZIP code, for example Philadelphia, PA or 19103.
Maximum published complaints to return, for example 20.
Example results
- Profile Link
- bbb.org
- Business Name
- LUXURYSOCALREALTY | COMPASS
- Total Complaints Last 3 Years
- 0
- Complaints
- None
About Better Business Bureau
Better Business Bureau data from bbb.org: business profile and business complaints.
Built by Fous from bbb.org and checked automatically; it last passed a check on Sep 29, 2026. Fous is not affiliated with Better Business Bureau.
Actions
Get business complaints
1 credit per runFind a business near a city or ZIP code and read its published BBB complaints, newest first. The three-year total may exceed the publicly displayed complaint details.
What you provide
| Field | Type | Required | Description |
|---|---|---|---|
Businessbusiness | Text | Required | Business name, for example Comcast.Example: East Coast Spas, Inc |
Locationlocation | Text | Required | City and state or ZIP code, for example Philadelphia, PA or 19103.Example: Horsham, PA |
Max Resultsmax_results | Number | Optional | Maximum published complaints to return, for example 20.Example: 2 |
What you get
| Field | Type | Description |
|---|---|---|
Complaintscomplaints | List | |
Statuscomplaints[].status | Text | |
Page Linkcomplaints[].page_link | Text | |
Date Filedcomplaints[].date_filed | Text | |
Complaint Textcomplaints[].complaint_text | Text | |
Complaint Typecomplaints[].complaint_type | Text | |
Customer Final Replycomplaints[].customer_final_reply | Text | |
Business Response Textcomplaints[].business_response_text | Text | |
Profile Linkprofile_link | Text | Example: https://www.bbb.org/us/ca/la-jolla/profile/real-estate-agent/luxurysocalrealty… |
Business Namebusiness_name | Text | Example: LUXURYSOCALREALTY | COMPASS |
Total Complaints Last 3 Yearstotal_complaints_last_3_years | Number | Example: 0 |
Example result
For Business: LUXURYSOCALREALTY, Location: La Jolla, CA, Max Results: 5
{
"complaints": [],
"profile_link": "https://www.bbb.org/us/ca/la-jolla/profile/real-estate-agent/luxurysocalrealty---compass-1126-1000077851",
"business_name": "LUXURYSOCALREALTY | COMPASS",
"total_complaints_last_3_years": 0
}Get business profile
1 credit per runFind the best-matching BBB business profile by name and location, including its rating, accreditation, reviews, complaints and alerts. BBB ratings are not customer review scores.
What you provide
| Field | Type | Required | Description |
|---|---|---|---|
Businessbusiness | Text | Required | Business name, for example Comcast.Example: Stanley Steemer |
Locationlocation | Text | Required | City and state or ZIP code, for example Philadelphia, PA or 19103.Example: Dublin, OH |
What you get
| Field | Type | Description |
|---|---|---|
Phonephone | Text | Example: (800) 783-3637 |
Addressaddress | Text | Example: 5800 Innovation Dr, Dublin, OH, 43016-3271 |
Websitewebsite | Text | Example: https://www.stanleysteemer.com |
Bbb Alertsbbb_alerts | Text | |
Bbb Ratingbbb_rating | Text | Example: A+ |
Profile Linkprofile_link | Text | Example: https://www.bbb.org/us/oh/dublin/profile/carpet-and-rug-cleaners/stanley-steeme… |
Business Namebusiness_name | Text | Example: Stanley Steemer International, Inc. & Corporately Owned Branch Locations |
Bbb Accreditedbbb_accredited | Yes or no | Example: Yes |
Rating Meaningrating_meaning | Text | Example: A+ is BBB’s highest letter grade. It reflects BBB’s opinion of the business’s… |
Business Categorybusiness_category | Text | Example: Carpet and Rug Cleaners |
Years in Businessyears_in_business | Number | Example: 79 |
Accredited Since Yearaccredited_since_year | Number | Example: 2017 |
Customer Review Countcustomer_review_count | Number | Example: 2510 |
Complaints Last 3 Yearscomplaints_last_3_years | Number | Example: 155 |
Average Customer Review Ratingaverage_customer_review_rating | Number | Example: 4.87 |
Complaints Closed Last 12 Monthscomplaints_closed_last_12_months | Number | Example: 37 |
Example result
For Business: Stanley Steemer, Location: Dublin, OH
{
"phone": "(800) 783-3637",
"address": "5800 Innovation Dr, Dublin, OH, 43016-3271",
"website": "https://www.stanleysteemer.com",
"bbb_alerts": null,
"bbb_rating": "A+",
"profile_link": "https://www.bbb.org/us/oh/dublin/profile/carpet-and-rug-cleaners/stanley-steemer-international-inc-corporately-owned-branch-locations-0302-2984",
"business_name": "Stanley Steemer International, Inc. & Corporately Owned Branch Locations",
"bbb_accredited": true,
"rating_meaning": "A+ is BBB’s highest letter grade. It reflects BBB’s opinion of the business’s interactions with customers, not its customer review score.",
"business_category": "Carpet and Rug Cleaners",
"years_in_business": 79,
"accredited_since_year": 2017,
"customer_review_count": 2510,
"complaints_last_3_years": 155,
"average_customer_review_rating": 4.87,
"complaints_closed_last_12_months": 37
}For developers
Run this workflow from your own code. In Studio, turn on Developer mode and create an API key.
# First set your key: export FOUS_API_KEY='YOUR_FOUS_API_KEY'
: "${FOUS_API_KEY:?Set FOUS_API_KEY before running this example}"
curl 'https://api.fous.com/v1/query' \
--fail-with-body --silent --show-error --max-time 120 \
-H "Authorization: Bearer $FOUS_API_KEY" \
-H 'Content-Type: application/json' \
--data-raw '{
"api": "@better-business-bureau",
"visibility": "public",
"operation": "get_business_complaints",
"version": 1,
"input": {
"business": "East Coast Spas, Inc",
"location": "Horsham, PA",
"max_results": 2
},
"response": {
"format": "json"
}
}'Questions
Is Fous affiliated with Better Business Bureau?
No. Fous is not affiliated with Better Business Bureau. This workflow reads the public bbb.org website and returns its data.
How much does it cost?
Each run costs 1 credit. With pay-as-you-go, a credit costs 1¢; monthly plans cost less per credit.
Do I need a Better Business Bureau account?
No. You only need a Fous account.
How current is the data?
Fous gets the data from bbb.org when you run it; repeating the same request within a day may return the saved result. Fous checks this workflow automatically; it last passed a check on Sep 29, 2026.