Trustpilot

Company ratings, customer reviews and company search

Trustpilot provides company ratings, reply and location details when available, recent public reviews, and company search results with ratings, review counts, categories, locations, and links.

Get company rating

Get a company’s Trustpilot rating summary from its name or website. Reply statistics and location are included when shown.

Your information

Company

Company name or website, such as Booking.com or booking.com.

1 credit per run

Example results

Website: trip.com
Location: Singapore
Trust Score: 4.4
Company Name: Trip.com
Total Reviews: 204,667
Profile Claimed: Yes
Trustpilot Page: trustpilot.com
One Star (%): 13
Two Star (%): 2
Five Star (%): 72
Four Star (%): 10
Star Rating Label: Excellent
Three Star (%): 3
Typical Reply Time: Typically replies within 24 hours
Negative Review Reply Rate (%): 99
Categories: Tour Agency
Travel Agency
Travel Aggregator
Flights Search Site
Hotel
Airline Ticket Agency

Example data · Run in Studio for fresh results.

About Trustpilot

Trustpilot returns company rating summaries, including TrustScore and review statistics; Get company rating needs a company name or website.

Get company reviews returns recent public reviews, ratings, reviewer details, and replies; it needs a company name or website.

Built by Fous from trustpilot.com and checked automatically; it last passed a check on Sep 28, 2026. Fous is not affiliated with Trustpilot.

Actions

Get company rating

1 credit per run

Get a company’s Trustpilot rating summary from its name or website. Reply statistics and location are included when shown.

What you provide

Field	Type	Required	Description
Company`company`	Text	Required	Company name or website, such as Booking.com or booking.com.Example: trip.com

What you get

Field	Type	Description
Website`website`	Text	Company website.Example: https://www.trip.com/
Location`location`	Text	Company location, when shown.Example: Singapore
Categories`categories`	List	Company categories.
Trust Score`trust_score`	Number	TrustScore out of five, to one decimal place.Example: 4.4
Company Name`company_name`	Text	Company name on Trustpilot.Example: Trip.com
Total Reviews`total_reviews`	Number	Total reviews.Example: 204667
Profile Claimed`profile_claimed`	Yes or no	Whether the company claimed its profile.Example: Yes
Trustpilot Page`trustpilot_page`	Text	Link to the company’s Trustpilot page.Example: https://www.trustpilot.com/review/trip.com
One Star (%)`one_star_percent`	Number	Share of one-star reviews, as displayed.Example: 13
Two Star (%)`two_star_percent`	Number	Share of two-star reviews, as displayed.Example: 2
Five Star (%)`five_star_percent`	Number	Share of five-star reviews, as displayed.Example: 72
Four Star (%)`four_star_percent`	Number	Share of four-star reviews, as displayed.Example: 10
Star Rating Label`star_rating_label`	Text	Rating label shown on Trustpilot.Example: Excellent
Three Star (%)`three_star_percent`	Number	Share of three-star reviews, as displayed.Example: 3
Typical Reply Time`typical_reply_time`	Text	Typical reply time, when shown.Example: Typically replies within 24 hours
Negative Review Reply Rate (%)`negative_review_reply_rate_percent`	Number	Percentage of negative reviews replied to, when shown.Example: 99

Example result

For Company: trip.com

JSON

{
  "website": "https://www.trip.com/",
  "location": "Singapore",
  "categories": [
    "Tour Agency",
    "Travel Agency",
    "Travel Aggregator"
  ],
  "trust_score": 4.4,
  "company_name": "Trip.com",
  "total_reviews": 204667,
  "profile_claimed": true,
  "trustpilot_page": "https://www.trustpilot.com/review/trip.com",
  "one_star_percent": 13,
  "two_star_percent": 2,
  "five_star_percent": 72,
  "four_star_percent": 10,
  "star_rating_label": "Excellent",
  "three_star_percent": 3,
  "typical_reply_time": "Typically replies within 24 hours",
  "negative_review_reply_rate_percent": 99
}

Get company reviews

1 credit per run

Read recent public reviews for a company by name or website, with TrustScore, ratings, reviewer details, and company replies. Results follow the chosen sort and star filters.

What you provide

Field	Type	Required	Description
Page`page`	Number	Optional	Starting results page, for example 2.Example: 2
Sort`sort`	Text	Optional	Review order, for example most_recent.Example: Most relevant
Stars`stars`	List	Optional	Star ratings to include, for example [1, 5]. Defaults to all ratings.
Company`company`	Text	Required	Company name or website, for example Booking.com.Example: Booking.com
Max Results`max_results`	Number	Optional	Maximum reviews to return starting from the selected page, for example 20.Example: 25

What you get

Field	Type
Reviews`reviews`	List
Text`reviews[].text`	Text
Stars`reviews[].stars`	Number
Title`reviews[].title`	Text
Verified`reviews[].verified`	Yes or no
Reply Date`reviews[].reply_date`	Text
Date Posted`reviews[].date_posted`	Text
Review Link`reviews[].review_link`	Text
Reviewer Name`reviews[].reviewer_name`	Text
Reviewer Country`reviews[].reviewer_country`	Text
Company Reply Text`reviews[].company_reply_text`	Text
Date of Experience`reviews[].date_of_experience`	Text
Trust Score`trust_score`	Number
Company Name`company_name`	Text

Search companies

1 credit per run

Find companies by name or what they do on Trustpilot, with ratings, review counts, categories, location and links. Country preference prioritizes companies with a matching listed location.

What you provide

Field	Type	Required	Description
Query`query`	Text	Required	Company name or what the company does, for example car insurance or Monzo.Example: car insurance
Country`country`	Text	Optional	Country name or two-letter country code to prefer, for example United States or US.Example: United Kingdom
Max Results`max_results`	Number	Optional	Maximum number of companies to return, for example 20 (up to 50).Example: 12

What you get

Field	Type	Description
Companies`companies`	List
Website`companies[].website`	Text	Example: https://www.toyota.co.uk/insurance/car-insurance
Location`companies[].location`	Text	Example: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ, United Kingdom
Logo URL`companies[].logo_url`	Text	Example: https://s3-eu-west-1.amazonaws.com/tpd/logos/62180c7910aed4d5536d55b1/0x0.png
Categories`companies[].categories`	List
Trust Score`companies[].trust_score`	Number	TrustScore from 0 to 5; null if unavailable.Example: 4.6
Company Name`companies[].company_name`	Text	Example: Car Insurance by Toyota Insurance Services
Review Count`companies[].review_count`	Number	Example: 4654
Trustpilot URL`companies[].trustpilot_url`	Text	Example: https://www.trustpilot.com/review/toyotainsuranceservices.co.uk

Example result

For Query: car insurance

JSON

{
  "companies": [
    {
      "website": "https://www.toyota.co.uk/insurance/car-insurance",
      "location": "7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ, United Kingdom",
      "logo_url": "https://s3-eu-west-1.amazonaws.com/tpd/logos/62180c7910aed4d5536d55b1/0x0.png",
      "categories": [
        "Insurance Agency",
        "Auto Insurance Agency"
      ],
      "trust_score": 4.6,
      "company_name": "Car Insurance by Toyota Insurance Services",
      "review_count": 4654,
      "trustpilot_url": "https://www.trustpilot.com/review/toyotainsuranceservices.co.uk"
    },
    {
      "website": "https://www.carrotinsurance.com",
      "location": "98 Liverpool Road, Formby, Liverpool, Merseyside, L37 6BS, United Kingdom",
      "logo_url": "https://s3-eu-west-1.amazonaws.com/tpd/logos/573f69490000ff00058d2373/0x0.png",
      "categories": [
        "Insurance Agency",
        "Business Insurance Company",
        "Insurance Company"
      ],
      "trust_score": 4.5,
      "company_name": "Carrot Insurance",
      "review_count": 7974,
      "trustpilot_url": "https://www.trustpilot.com/review/www.carrotinsurance.com"
    },
    {
      "website": "http://www.carinsurancequote.com",
      "location": null,
      "logo_url": null,
      "categories": [
        "Association or Organization",
        "Insurance Broker",
        "Insurance Company"
      ],
      "trust_score": 3.6,
      "company_name": "Car Insurance Quote",
      "review_count": 2,
      "trustpilot_url": "https://www.trustpilot.com/review/www.carinsurancequote.com"
    }
  ]
}

For developers

Run this workflow from your own code. In Studio, turn on Developer mode and create an API key.

cURL

# First set your key: export FOUS_API_KEY='YOUR_FOUS_API_KEY'
: "${FOUS_API_KEY:?Set FOUS_API_KEY before running this example}"

curl 'https://api.fous.com/v1/query' \
  --fail-with-body --silent --show-error --max-time 120 \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "api": "@trustpilot",
  "visibility": "public",
  "operation": "get_company_rating",
  "version": 1,
  "input": {
    "company": "trip.com"
  },
  "response": {
    "format": "json"
  }
}'

What you can do with it

Compare company TrustScores and review counts.
Monitor recent reviews and company replies.
Find companies by name or service category.
Compare reviews by star rating.
Find companies with locations in a preferred country.

Questions

Is Fous affiliated with Trustpilot?

No. Fous is not affiliated with Trustpilot. This workflow reads the public trustpilot.com website and returns its data.

How much does it cost?

Each run costs 1 credit. With pay-as-you-go, a credit costs 1¢; monthly plans cost less per credit.

Do I need a Trustpilot account?

No. You only need a Fous account.

How current is the data?

Fous gets the data from trustpilot.com when you run it; repeating the same request within a day may return the saved result. Fous checks this workflow automatically; it last passed a check on Sep 28, 2026.