Pull your Faire wholesale orders into your own systems

What you can build on Faire

• Get orders

  Build this

  Reads the Orders page of your Faire retailer account: each order's brand, status, expected ship date and the tracking number the brand added.

  Takes

  Placed since (optional), status (optional)

  Returns

  Brand, order date, status, expected ship date, tracking number, items, total

• Check return windows

  Build this

  Reads, for each order on the Orders page, whether Create a return is offered and when that order's return window ends.

  Takes

  Placed since (optional)

  Returns

  Brand, order date, return eligible, return window ends, total

• List conversations that need a reply

  Build this

  Reads the Needs reply section of Faire Messenger: which brands wrote last and what they said.

  Takes

  Nothing

  Returns

  Brand, last message, sent at, unread

• Request an order cancellation

  Build this

  Finds an order on the Orders page and cancels it while Faire still allows that, or selects Request cancellation with the reason and a note for the brand.

  Takes

  Brand, order date, cancellation reason, note (optional)

  Returns

  Brand, order date, status, request sent

Automate Faire with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Orders On hold, every weekday morning

  Build this

  Starts

  Every weekday at 8:00

  Step 1

  Get orders placed in the last 60 days.

  Step 2

  Keep the orders in On hold status.

  Step 3

  Email you the list with brand, order date, items and total, so you can review each one.

• New tracking numbers, posted to your receiving team

  Build this

  Starts

  Every day at 17:00

  Step 1

  Get orders placed in the last 60 days.

  Step 2

  Keep the orders whose tracking number was not there on the last run.

  Step 3

  Post brand, order date, tracking number and items to your warehouse or Slack webhook.

• Return windows closing in the next 14 days

  Build this

  Starts

  Every Monday at 9:00

  Step 1

  Check return windows for orders placed in the last 90 days.

  Step 2

  Keep the eligible orders whose window ends within 14 days.

  Step 3

  Email you the list, soonest first.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get orders” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "www.faire.com/get_orders",
    "input": {
      "placed_since": "2026-10-01",
      "status": null
    }
  }'

{
  "status": "completed",
  "data": {
    "orders": [
      {
        "brand": "Northwind Candle Co.",
        "order_date": "2026-11-03",
        "status": "Shipped",
        "expected_ship_date": "2026-11-07",
        "tracking_number": "1Z999AA10123456784",
        "items": 6,
        "total": 412.5,
        "currency": "USD"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

Faire’s own options

Faire's External API is for brands and integration partners: it manages their products, orders and inventory, through an OAuth app registered in the Faire Developer Portal. Retailers get a point of sale integration that imports the products they order on Faire into their POS. Order status, tracking, returns and messages are read in the site.

Read on November 12, 2026: Faire Developer Documentation, Faire point of sale integration, Faire Help Center for Retailers.

Signing in to Faire

Your Faire retailer account has its own password, and every team member on the account can read its conversations with brands. With Fous you sign in once through Faire's own sign-in with your own account: the login is sealed with AES-256, and code and AI agents never see it.

Worth knowing

An expected ship date means the brand accepted

You can cancel within 24 hours only while no expected ship date shows. After that you request a cancellation, and the brand has 2 days to answer before it is declined.

On hold can mean your approval is needed

An order shows On hold while a first order's account check runs, or when the brand asks for a shipping cost adjustment that you must review and approve.

Payment is taken at shipping

Faire collects payment when an order ships, by the payment terms on that order, such as 60-day terms or payment on shipment. Orders a brand does not accept within 30 days are canceled.

Free returns cover a first order only

Only your first order with each brand can be returned free, typically within 60 days. The return window for each eligible order is shown in your account.

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