Get your Ignite enquiries and listing performance by API

What you can build on Ignite

• Get enquiries from the Lead Inbox

  Build this

  Reads the enquiries in the Ignite Lead Inbox for your agency or agent profile, with the listing each one is about and what the enquirer asked for.

  Takes

  Received since, enquiry type (optional)

  Returns

  Enquiry ID, received at, type, listing address, enquirer name, email, phone, requested information, comments

• Get a listing's performance

  Build this

  Reads the listing performance page in Ignite for one listing: its daily views and engagements, such as page views, email enquiries and phone number reveals.

  Takes

  Listing address or listing ID, from date, to date

  Returns

  Listing address, date, page views, email enquiries, phone number reveals, photo carousel clicks

• List your current listings

  Build this

  Reads the listings your account manages in Ignite, so a workflow can loop over them.

  Takes

  Nothing

  Returns

  Listing ID, address, sale or rent, listing agent

• Add a team member

  Build this

  In Company, Team Management, selects Add Member, enters the new member's email address and the permissions you choose, and sends the invite.

  Takes

  Email address, permissions (Basic, Team Management, Agency Insights, Purchasing)

  Returns

  Email address, permissions, invite sent

Automate Ignite with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• New Lead Inbox enquiries, every weekday morning

  Build this

  Starts

  Every weekday at 7:30

  Step 1

  Get the enquiries from the Lead Inbox received since yesterday morning.

  Step 2

  Keep the enquiries that were not there on the last run.

  Step 3

  Email you the list grouped by listing, with enquirer name, phone, requested information and comments.

• Weekly listing performance for every current listing

  Build this

  Starts

  Every Monday at 8:00

  Step 1

  List your current listings in Ignite.

  Step 2

  For each listing, get its performance for the last 14 days.

  Step 3

  Summarize each listing's page views, email enquiries and phone number reveals against the week before.

  Step 4

  Email you the summary, one section per listing.

• Enquiries posted to your CRM

  Build this

  Starts

  Every 15 minutes

  Step 1

  Get the enquiries from the Lead Inbox received in the last hour.

  Step 2

  Keep the enquiries that were not there on the last run, and stop when there are none.

  Step 3

  Post each one to your CRM webhook with its listing and contact details.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get enquiries from the Lead Inbox” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "ignite.realestate.com.au/get_lead_inbox_enquiries",
    "input": {
      "received_since": "2026-11-11T07:30:00+11:00",
      "type": "buyer enquiry"
    }
  }'

{
  "status": "completed",
  "data": {
    "enquiries": [
      {
        "enquiry_id": "enq-58213",
        "received_at": "2026-11-11T19:42:00+11:00",
        "type": "buyer enquiry",
        "listing_address": "14 Acme Street, Northwind VIC 3000",
        "enquirer_name": "Sam Globex",
        "email": "sam@example.com",
        "phone": "0400 000 000",
        "requested_information": [
          "Inspection times"
        ],
        "comments": "Is there a building report available?"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

Ignite’s own options

REA runs the Partner Platform, a set of APIs for listings, leads, campaign performance, ratings and reviews and more. A partner applies through the REA Help Centre and REA support issues its credentials. Each agency the partner represents then sets up an integration to that partner's account before its data flows.

Read on November 12, 2026: REA Partner Platform, Partner Platform: Getting started, Partner Platform: Leads API.

Signing in to Ignite

You sign in to Ignite with an email address and a password, and Ignite asks for the mobile number in your Agent Profile for security verification. A member invited by a Team Manager gets a temporary password by email for the first sign-in. With Fous you sign in once through Ignite's own sign-in with your own account, and the login is sealed with AES-256.

Worth knowing

An account needs an Agent Profile

Ignite works from your realestate.com.au Agent Profile. Extra Agent Profiles are added through Customer Support, so check which profiles your account can see before you build.

Permissions decide what each member sees

A Team Manager sets each member's permissions in Company, Team Management: Basic, Team Management, Agency Insights and Purchasing. Enhanced Seller Leads reporting needs Agency Insights.

Enquiries are kept 90 days through the API

REA's Leads API holds a rolling 90-day window of enquiries and recommends polling every 2 minutes or the EnquiryCreated webhook. Version 1.0 does not include seller enquiries.

Performance data is updated daily

REA updates listing performance once a day, so a report on the last 7 days is best run in the morning rather than repeated through the day.

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