Get your Viator bookings through an API

What you can build on the Management Center

• Get bookings

  Build this

  Reads the Bookings tab, filtered by travel date, product and booking status, and opens Show details for each booking.

  Takes

  Travel date or date range, product (optional), booking status (optional)

  Returns

  Booking reference, lead traveler, travel date, product, tour grade, status, amount you will be paid, traveler phone

• List booking requests awaiting confirmation

  Build this

  Reads the pending bookings on the Bookings tab: the requests you have to accept or reject for products with manual confirmation.

  Takes

  Product (optional)

  Returns

  Booking reference, lead traveler, travel date, product, tour grade, amount you will be paid

• Get the Booking details report

  Build this

  Runs the Booking details report on the Performance page for a date range, by travel date or booking date, and reads its rows.

  Takes

  Travel date or booking date, start date, end date

  Returns

  Booking reference, net price, and the report's other columns

• Accept or reject a booking request

  Build this

  Opens a booking request on the Bookings tab and accepts or rejects it. Once accepted, the traveler receives a confirmation e-mail with their ticket.

  Takes

  Booking reference, accept or reject

  Returns

  Booking reference, new status, travel date, lead traveler

Automate the Management Center with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Booking requests to answer, every morning

  Build this

  Starts

  Every day at 7:00

  Step 1

  List the booking requests awaiting confirmation on the Bookings tab.

  Step 2

  Keep the requests that were not there on the last run.

  Step 3

  Email you each one with booking reference, product, travel date and lead traveler.

• Tomorrow's travelers, sent to your team

  Build this

  Starts

  Every day at 17:00

  Step 1

  Get the bookings with tomorrow's travel date from the Bookings tab.

  Step 2

  Keep the confirmed bookings.

  Step 3

  Post them, grouped by product and tour grade, to your Slack or reservation system webhook.

• Last month's Booking details, to accounting

  Build this

  Starts

  Monthly on the 1st at 8:00

  Step 1

  Get the Booking details report by travel date for the previous month.

  Step 2

  Post each booking's reference, net price and the report's other columns to your accounting system's webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get bookings” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "supplier.viator.com/get_bookings",
    "input": {
      "travel_date_from": "2026-11-13",
      "travel_date_to": "2026-11-14",
      "booking_status": "Confirmed"
    }
  }'

{
  "status": "completed",
  "data": {
    "bookings": [
      {
        "booking_reference": "BR-0000418273",
        "lead_traveler": "Alex Morgan",
        "travel_date": "2026-11-13",
        "product": "Harbor sunset sailing cruise",
        "tour_grade": "Shared cruise with drinks",
        "status": "Confirmed",
        "travelers": 2,
        "amount_you_will_be_paid": 118.4,
        "currency": "EUR",
        "traveler_phone": "+1 555 0142"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The Management Center’s own options

Viator's Reservation System API syncs availability, pricing and bookings between Viator and an operator's reservation system. Access is for operators registered with Viator and their authorized reservation system providers, after Viator's technical evaluation and approval. Operators without such a system use the Management Center, whose Performance page offers CSV downloads and a nightly email.

Read on November 12, 2026: Viator Reservation System API, What types of reports can I pull?, How to check the payment for a booking.

Signing in to the Management Center

You sign in to the Management Center at supplier.viator.com with your Viator supplier account and password, then select your company. With Fous you sign in once through that same sign-in with your own account. The login is sealed with AES-256, never returned by the API or written to logs, and code and AI agents never see it.

Worth knowing

Booking requests have 48 hours

For products on Manual confirmation, or Instant confirmation, then becomes manual, each booking request must be accepted or rejected in the Management Center within 48 hours.

What you are paid is in Show details

The Amount you will be paid field appears when you open Show details on a booking. Payouts and payment advices are on the Payouts tab of the Finance page.

Connected products stop booking emails

Viator does not email you bookings that reach your reservation system through the API. Only when an API booking fails does the fallback process email you the booking.

The Bookings tab searches two fields

You can search by booking reference or lead traveler's name, and filter by travel date or range, product or tour grade, and booking status.

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