Get your Tripadvisor reviews and replies through an API

What you can build on the Management Center

• Get recent reviews

  Build this

  Reads the reviews in Respond to Reviews for one listing, filtered by response status, bubble rating or date, with each review's response status.

  Takes

  Listing, response status (optional), published since (optional)

  Returns

  Reviewer, bubble rating, title, review text, date, language, management response, response status

• Get Page Traffic

  Build this

  Reads Page Traffic in the Analytics tab of the Management Center: Listing Impressions and Unique Page Visitors for a date range, with the percentage change.

  Takes

  Listing, start date, end date

  Returns

  Listing impressions, unique page visitors, percentage change

• Post a management response

  Build this

  Opens one review in Respond to Reviews, writes the reply you give with your display name and business role, and submits it for moderation.

  Takes

  Listing, review title and date, reply text, display name, business role

  Returns

  Review title, reply text, submitted at, response status

Automate the Management Center with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Reviews still waiting for a management response

  Build this

  Starts

  Every day at 8:00

  Step 1

  For each listing you name, get the reviews from the last 14 days.

  Step 2

  Keep the reviews with no management response.

  Step 3

  Email you the list, one section per listing, lowest bubble rating first.

• New low-rated reviews, posted to your team's channel

  Build this

  Starts

  Every hour

  Step 1

  For each listing, get the reviews from the last two days.

  Step 2

  Keep the reviews with a bubble rating of 1 or 2 that were not there on the last run.

  Step 3

  Post each one, with listing, reviewer, rating, title, date and text, to your team's webhook.

• Weekly Page Traffic for every listing

  Build this

  Starts

  Every Monday at 7:00

  Step 1

  For each listing, get Page Traffic for the previous seven days.

  Step 2

  Summarize impressions, unique page visitors and the change from the week before.

  Step 3

  Post the figures to your reporting system's webhook and email you the summary.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get recent reviews” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "tripadvisor.com/get_recent_reviews",
    "input": {
      "listing": "Acme Harbour Hotel",
      "published_since": "2026-11-05"
    }
  }'

{
  "status": "completed",
  "data": {
    "listing": "Acme Harbour Hotel",
    "reviews": [
      {
        "reviewer": "Northwind traveller",
        "bubble_rating": 2,
        "title": "Room not ready at check-in",
        "text": "We waited two hours for our room, although the front desk staff were kind about it.",
        "date": "2026-11-10",
        "language": "English",
        "management_response": null,
        "response_status": null
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The Management Center’s own options

The Management Center itself has no API. Tripadvisor's Terra platform reads reviews for partners, and its Reputation Management Kit lets a reputation platform or hotel group post and remove management responses and report reviews, after the owner authorizes that partner's app. Owners can download Page Traffic as a .csv file in the Management Center.

Read on November 12, 2026: Terra: Reputation Management Kit guide, Analytics Spotlight: Page Traffic, Tripadvisor for Business.

Signing in to the Management Center

You open the Management Center from My Business after signing in to tripadvisor.com with the account that claimed your listing and was verified as its owner. With Fous you sign in once through Tripadvisor's own sign-in with your own account: the login is sealed with AES-256, never shown to code or AI agents, and an expired session is signed back in.

Worth knowing

Every reply is moderated first

A submitted reply shows Response Pending until it becomes Response Published or Response Rejected. Most are reviewed within a few business days, so a write method returns Response Pending.

What a reply may not contain

Replies with phone numbers, email addresses, links, discount offers or personal details about the reviewer are rejected.

A reply cannot be edited

To change a reply you delete it and submit a new one. A rejected reply also needs a new submission, and if a review you reported is removed, your reply goes with it.

Display name and business role

Each reply is submitted with a display name and your business role. Your display name can be changed only once, so a method that posts replies should use the one you keep.

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