Turn VinSolutions Connect CRM into an API

What you can build on VinSolutions

• Get overdue tasks

  Build this

  Reads the Overdue Tasks section of the Tasks screen (CRM > Tasks), optionally for one salesperson.

  Takes

  Salesperson (optional)

  Returns

  Customer, task type, due date, assigned to, lead source, lead status

• Check the Sold Log

  Build this

  Reads the Sold Log (CRM > Dashboards > Sold Log) for a date range, with each deal's Deal Status and whether the DMS has matched it.

  Takes

  From date, to date, status (optional, such as Not Delivered)

  Returns

  Customer, deal number, vehicle, salesperson, sold date, deal status, matched to DMS

• Get unanswered email replies

  Build this

  Runs the Unanswered Email Replies report under the Insights tab and reads the customer emails still waiting for an answer.

  Takes

  Nothing

  Returns

  Customer, email subject, received at, assigned salesperson

• Add a customer with a lead and vehicle

  Build this

  Adds a customer, or uses the existing one, saves a lead with its lead type and lead source, and adds a vehicle of interest from inventory.

  Takes

  Name, phone, email, lead type, lead source, stock number or VIN

  Returns

  Customer, lead type, lead source, vehicle of interest, matched existing customer

Automate VinSolutions with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Overdue tasks by salesperson, at end of day

  Build this

  Starts

  Every weekday at 18:30

  Step 1

  Get the overdue tasks from the Tasks screen.

  Step 2

  Group them by assigned salesperson with an AI step.

  Step 3

  Email you the list, one section per salesperson, with customer, task type and due date.

• Sold Log deals not yet delivered

  Build this

  Starts

  Every weekday at 8:00

  Step 1

  Check the Sold Log for the last 30 days with Status set to Not Delivered.

  Step 2

  Keep the deals that changed since the last run.

  Step 3

  Post each one, with deal number, customer, vehicle and Deal Status, to your webhook.

• New unanswered customer emails, every hour

  Build this

  Starts

  Hourly

  Step 1

  Get the Unanswered Email Replies report.

  Step 2

  Keep the emails that were not there on the last run.

  Step 3

  Post customer, subject, received time and salesperson to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get overdue tasks” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "vinsolutions.signin.coxautoinc.com/get_overdue_tasks",
    "input": {
      "salesperson": "Sales Rep 2"
    }
  }'

{
  "status": "completed",
  "data": {
    "salesperson": "Sales Rep 2",
    "tasks": [
      {
        "customer": "Northwind Logistics",
        "task_type": "Call",
        "due_date": "2026-11-11T15:00:00-06:00",
        "assigned_to": "Sales Rep 2",
        "lead_source": "Dealer Website",
        "lead_status": "Active"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

VinSolutions’s own options

VinSolutions connects Connect CRM to other Cox Automotive products, such as Dealertrack DMS, vAuto and Kelley Blue Book, and to a list of third-party vendors. It publishes no API for dealership staff: vendors who want to integrate are pointed to Cox Automotive's API Storefront. Day to day, your team works in the CRM itself.

Read on November 12, 2026: VinSolutions integrations, Manager Opportunities quick reference guide.

Signing in to VinSolutions

VinSolutions signs you in through Cox Automotive Signin with your Bridge ID: your username, then your password. The same Bridge ID opens Cox Automotive's training site. With Fous you sign in once through that sign-in with your own Bridge ID: the login is sealed with AES-256, and code and AI agents never see it. When the session expires, Fous signs back in.

Worth knowing

Mark deals Delivered in the Sold Log

A deal left unmarked delays its Sold follow-up tasks. Once a deal is Delivered and matched to the DMS, its deal number appears as a link; the DMS to CRM Sales/Customer Matching report covers the match.

Deal Status starts follow-up processes

Sold Delivered and Sold Pending Finance each start a follow-up process automatically. Sold On Order starts none unless your dealership has built a custom process.

Mark appointments missed, not cancelled

Cancelling an appointment can stop processes, depending on your dealership settings. VinSolutions recommends marking a no-show as missed or rescheduling it.

Duplicates merge two at a time

Duplicate customer records can be merged only two at a time, so a method that adds customers should use the existing record when there is one.

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