Get your Travelers For Agents loss reports through an API

What you can build on the For Agents site

• Get a real-time loss report

  Build this

  Opens Real-time Loss Reports for one business insurance policy and reads each claim on it, with its loss date, status and amounts.

  Takes

  Policy number, policy period (optional)

  Returns

  Policy number, insured, line of business, policy period, claims with number, loss date, status, paid, reserve and total incurred

• Check direct bill status

  Build this

  Reads Direct Bill Inquiry for one account: what is due and when, any past due amount, and the last payment received.

  Takes

  Account or policy number

  Returns

  Account number, insured, amount due, due date, past due amount, last payment date, last payment amount

• Check claim status

  Build this

  Reads Claim Status and Inquiry for one policy or claim number and returns where each claim stands.

  Takes

  Policy number or claim number

  Returns

  Claim number, policy number, insured, date of loss, status, claim professional, last activity date

• Get premium audit status

  Build this

  Reads Premium Audit Status and Documents for one policy: its audit period, its audit status and the audit documents listed.

  Takes

  Policy number

  Returns

  Policy number, insured, audit period, audit status, documents listed with name and date

Automate the For Agents site with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Claim status changes across your Travelers accounts

  Build this

  Starts

  Every weekday at 8:00

  Step 1

  For each policy number in your list, check claim status on the For Agents site.

  Step 2

  Keep the claims that are new or whose status changed since the last run.

  Step 3

  Post each one, with policy number, insured, date of loss and status, to your agency management system's webhook.

• Loss reports ready for the week's renewals

  Build this

  Starts

  Every Monday at 7:00

  Step 1

  For each policy renewing soon that you list, get its real-time loss report.

  Step 2

  Have an AI step summarize each account: claim count, open claims and total incurred.

  Step 3

  Email you the summaries, one section per insured.

• Past due direct bill accounts, each morning

  Build this

  Starts

  Every weekday at 7:30

  Step 1

  For each account you list, check direct bill status.

  Step 2

  Keep the accounts with a past due amount, and stop when there are none.

  Step 3

  Email you the list with insured, amount past due and due date.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get a real-time loss report” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "foragents.travelers.com/get_loss_report",
    "input": {
      "policy_number": "ZPP-81K204-26",
      "policy_period": "2025-12-01 to 2026-12-01"
    }
  }'

{
  "status": "completed",
  "data": {
    "policy_number": "ZPP-81K204-26",
    "insured": "Northwind Logistics LLC",
    "line_of_business": "Commercial Auto",
    "policy_period": "2025-12-01 to 2026-12-01",
    "claims": [
      {
        "claim_number": "H4T7120",
        "date_of_loss": "2026-08-14",
        "status": "Open",
        "paid": 6250,
        "reserve": 4100,
        "total_incurred": 10350
      }
    ]
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The For Agents site’s own options

Travelers runs an API portal that lists a few published APIs, among them a policy document service in its Agency Integration Framework, a claim reporting API for business insurance customers and a personal auto rating API for integrated partners. The portal does not state who can get access or on what terms. Agents otherwise use the For Agents site, and can ask for loss runs by email.

Read on November 12, 2026: Travelers API Portal, For Agents, Travelers agent web portal (Business Insurance), Claim resources for your business.

Signing in to the For Agents site

The For Agents site sends you to signin.travelers.com, which asks for a User ID and password. With Fous you sign in there once with your own account. The login is sealed with AES-256, never returned by the API or written to logs, and when a session expires Fous signs back in.

Worth knowing

IDs come from your agency administrator

To get a For Agents ID you contact your agency's Agency User Administrator or call Travelers' Business Insurance agent line. Each user signs in with the ID and password assigned at registration.

Not every business segment is on the site

Travelers says not all business segment materials are available on For Agents, and residual market workers compensation policies serviced by Travelers are excluded.

Loss runs also come by email

Besides Real-time Loss Reports, Travelers takes loss run requests by email. Include the policy number, policy period and line of business, and say whether you want Excel or PDF.

Business and personal lines have separate support

Travelers lists separate agent support lines for Personal Insurance (1-800-243-1334) and Business Insurance (1-800-842-2522), both 8 AM to 8 PM ET, Monday to Friday.

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