Turn National General's agent portal into an API

What you can build on NatGenAgency

• Get open Policy ToDos

  Build this

  Reads the Policy ToDos in the agency policy system: which documents National General still needs for each policy, and which ones you keep in your file.

  Takes

  Policy number (optional)

  Returns

  Policy number, named insured, product, required document, send to National General or retain, date added

• Get a policy's documents

  Build this

  Opens one policy and lists its documents, such as the Declarations Page and the ePosting Forms PDF Packet, with their dates.

  Takes

  Policy number

  Returns

  Policy number, named insured, document name, document type, date issued, link to view

• Read commission statement chargebacks

  Build this

  Reads one month's commission statement for your agency, with the MVR and Loss History Report chargebacks listed by state and product.

  Takes

  Statement month

  Returns

  Statement month, agent code, state, product, commission total, MVR chargebacks, Loss History Report chargebacks

• Submit an endorsement request

  Build this

  Opens a policy, enters the change you describe, such as adding a driver or replacing a vehicle, and submits it through the agency policy system.

  Takes

  Policy number, change type, effective date, change details

  Returns

  Policy number, change submitted, effective date, premium change, Policy ToDos created

Automate NatGenAgency with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Open Policy ToDos, every morning

  Build this

  Starts

  Every weekday at 8:00

  Step 1

  Get the open Policy ToDos for your agency.

  Step 2

  Keep the ToDos that were not there on the last run.

  Step 3

  Email you the list with policy number, named insured and required document.

• MVR and Loss History chargebacks to accounting

  Build this

  Starts

  Every month on the 10th at 9:00

  Step 1

  Read last month's commission statement chargebacks.

  Step 2

  Stop when there are no MVR or Loss History Report chargebacks.

  Step 3

  Post the chargebacks by state and product to your accounting system's webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get open Policy ToDos” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "natgenagency.com/get_policy_todos",
    "input": {
      "policy_number": null
    }
  }'

{
  "status": "completed",
  "data": {
    "agency": "Northwind Insurance Agency",
    "todos": [
      {
        "policy_number": "2004817736",
        "named_insured": "Jordan Acme",
        "product": "Personal Auto",
        "required_document": "Signed Driver Exclusion Form",
        "action": "Upload to National General",
        "date_added": "2026-11-10"
      }
    ]
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

NatGenAgency’s own options

National General's agent pages describe no public API. Agents work in the agency policy system at natgenagency.com: endorsement requests are submitted there, Policy ToDo documents are uploaded there, and new business documents can be eSigned through National General or the agent's own eSign vendor.

Read on November 12, 2026: National General agent site sign-in, National General agents and brokers, National General Arizona personal auto underwriting guide (PDF).

Signing in to NatGenAgency

NatGenAgency asks for your User ID first, with links for a forgotten User ID, password help and getting appointed. With Fous, you sign in once through that same page with your own account. The login is sealed with AES-256 and never shown to your code or AI agents, and a method reads and does only what your account can.

Worth knowing

eSign covers new business only

eSign is offered only for new business point of sale documents. If the insured does not eSign within 3 days of the email, the New Business Packet is printed and mailed.

Chargebacks run two months behind

MVR and Loss History Report chargebacks are worked out by state and product, 2 months in arrears: June's commission statement charges reports ordered on quotes left unbound in April.

Some endorsements wait for review

Certain endorsements are reviewed by National General, which may ask for more information. During a hazardous weather warning, Physical Damage cannot be added or increased.

The Agency ToDo lists what to keep

After a sale or endorsement, an Agency ToDo lists the documents to send or keep. Those records must be kept at least 5 years from the policy expiration date.

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