Turn the Glovo Manager Portal into an API

What you can build on the Manager Portal

• Get order history

  Build this

  Reads Order History for one store and a date range, filtered by order status, type, payment method or operational issue.

  Takes

  Store, from date, to date, order status (optional), operational issue (optional)

  Returns

  Order code, date and time, status, type, payment method, operational issue, total

• Get store performance

  Build this

  Reads the sales, operations and customer metrics on the Performance page for one store and period.

  Takes

  Store, period

  Returns

  Sales metrics, operations metrics, customer metrics, period

• Get customer reviews

  Build this

  Reads the customer ratings and reviews listed under Reviews for one store.

  Takes

  Store, since date (optional)

  Returns

  Date, rating, review text

• Set a special schedule in Opening Times

  Build this

  Opens Opening Times for one store and adds a special schedule for a date, with the hours you give or closed for the day.

  Takes

  Store, date, opening hours or closed

  Returns

  Store, date, hours saved

Automate the Manager Portal with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Yesterday's orders with operational issues, every store

  Build this

  Starts

  Every day at 8:00

  Step 1

  For each store you name, get yesterday's Order History.

  Step 2

  Keep the orders that show an operational issue.

  Step 3

  Email you the list, one section per store, with order code, issue and total.

• Weekly performance report for each store

  Build this

  Starts

  Every Monday at 9:00

  Step 1

  For each store, get last week's sales, operations and customer metrics from Performance.

  Step 2

  Have an AI step write a short summary per store.

  Step 3

  Post the metrics and the summary to your reporting system's webhook.

• New low-rated reviews, posted to your team

  Build this

  Starts

  Every day at 17:00

  Step 1

  For each store, get the customer reviews from the last 2 days.

  Step 2

  Keep the reviews that were not there on the last run and have a rating of 3 or less.

  Step 3

  Post each one, with store, date, rating and text, to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get order history” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "portal.glovoapp.com/get_order_history",
    "input": {
      "store": "Acme Burgers, Central",
      "from": "2026-11-11",
      "to": "2026-11-11",
      "operational_issue": "any"
    }
  }'

{
  "status": "completed",
  "data": {
    "store": "Acme Burgers, Central",
    "orders": [
      {
        "order_code": "A7KQ2P",
        "placed_at": "2026-11-11T12:41:00",
        "status": "Delivered",
        "type": "Delivery",
        "payment_method": "Card",
        "operational_issue": "Late pickup",
        "total": 18.4,
        "currency": "EUR"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The Manager Portal’s own options

Glovo's Partners API is for POS providers and integrators: it sends orders to your POS and lets you upload menus, update products and close a store temporarily. Access is requested from Glovo's partner integrations team and is tested on a stage environment before production. Order History, Performance and Reviews are read in the Manager Portal itself.

Read on November 12, 2026: Glovo Partners API, How to use the Manager Portal.

Signing in to the Manager Portal

The Manager Portal signs you in with your email and password. New partners get a "Welcome to the Manager Portal" email with a Create password button, and Forgot password? resets it. With Fous you sign in once through the Manager Portal's own sign-in with your own account: the login is sealed with AES-256, and an expired session is signed back in.

Worth knowing

Stores per city, addresses per location

Glovo's Partners API documentation counts one store per city and one store address per physical location, each with its own store id. Build each method to take the store as an input.

Settings can limit what an account sees

Settings lets you restrict access to certain sections or stores within your account. A method reads only the stores and sections that the account it signs in with can open.

Help replies arrive only in the Inbox

Answers to requests sent through Help appear in the Inbox of the Help section, and you get no email when one arrives. Check that Inbox for anything you raise through Help.

The Partners API is built for a POS

Its documented endpoints cover orders, menus, products and temporary closing. You need webhook endpoints to receive orders, and the access token is static for each environment and webhook.

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