Pull your iFood repasses and reviews into your systems

What you can build on the Portal do Parceiro

• Get repasses

  Build this

  Reads the Painel Financeiro (financial dashboard) for one store: each repasse (payout), its status and how it was made up.

  Takes

  Store, from date, to date

  Returns

  Period, repasse date, status, sales, commission, online payment fee, plan fee, adjustments, net value

• Get the reconciliation events for a period

  Build this

  Reads the Relatório de conciliação (reconciliation report) for one store and period: every financial event, with its value and whether it affects the repasse.

  Takes

  Store, from date, to date

  Returns

  Order number, date, event type, description, value, affects the repasse

• Get reviews awaiting a reply

  Build this

  Reads the Avaliações e Comentários tab (reviews and comments) for one store and keeps the reviews that have no reply yet.

  Takes

  Store

  Returns

  Order number, review date, order rating, delivery rating, public or private, attributes, comment

• Contest a cancelled order

  Build this

  Finds the order in Pedidos (orders), opens Ver detalhes, and when Contestar cancelamento is active, writes the justification and selects Abrir contestação.

  Takes

  Store, order number, justification

  Returns

  Order number, contest available, contest opened, status

Automate the Portal do Parceiro with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Wednesday repasse check, every store

  Build this

  Starts

  Every Wednesday at 11:00

  Step 1

  For each store you name, get the repasses dated today.

  Step 2

  Keep the repasses with the failed status, and stop when there are none.

  Step 3

  Email you the list with store, period, net value and status.

• Last week's conciliação, sent to accounting

  Build this

  Starts

  Every Monday at 8:00, after the Monday to Sunday period closes

  Step 1

  For each store, get the reconciliation events from last Monday to Sunday.

  Step 2

  Keep the events that affect the repasse.

  Step 3

  Post them, with order number, date, event type and value, to your accounting system's webhook.

• New reviews to answer, posted to your team

  Build this

  Starts

  Every day at 9:00

  Step 1

  For each store, get the reviews awaiting a reply.

  Step 2

  Keep the reviews that were not there on the last run.

  Step 3

  Post each one, with ratings and comment, to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get repasses” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "portal.ifood.com.br/get_repasses",
    "input": {
      "store": "Acme Burger, Pinheiros",
      "from": "2026-11-01",
      "to": "2026-11-18"
    }
  }'

{
  "status": "completed",
  "data": {
    "store": "Acme Burger, Pinheiros",
    "repasses": [
      {
        "period": "2026-10-05 to 2026-10-11",
        "repasse_date": "2026-11-11",
        "status": "confirmed",
        "sales": 18420.5,
        "commission": -2210.46,
        "online_payment_fee": -497.35,
        "plan_fee": -110,
        "adjustments": -64.9,
        "net_value": 15537.79,
        "currency": "BRL"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

The Portal do Parceiro’s own options

iFood publishes a Merchant API on its developer portal, with modules for the merchant, catalog, orders, reviews, financial data and analytics. Production access goes through iFood's homologation, and the Financial module requires a company (CNPJ) account and its own homologation ticket. In the Portal do Parceiro itself you have the Painel Financeiro and the Relatório de conciliação.

Read on November 12, 2026: iFood Developer: Financial module homologation criteria, iFood para Parceiros: ciclo de repasse, iFood para Parceiros: como acessar o Portal do Parceiro.

Signing in to the Portal do Parceiro

The Portal do Parceiro signs you in at portal.ifood.com.br with the email and password registered for your store, entered one after the other. With Fous you sign in once through the Portal's own sign-in with your own account: the login is sealed with AES-256, code and AI agents never see it, and an expired session is signed back in.

Worth knowing

Weekly periods, repasses on Wednesdays

iFood closes sales in 7-day periods from Monday to Sunday and pays repasses on Wednesdays. On the standard plan, a closed period is paid 4 weeks later, so a Wednesday repasse covers a period that closed 4 weeks before.

A cancellation can be contested for 7 days

After 7 days from the cancellation, Contestar cancelamento is no longer available. iFood analyses a contest within 72 hours, and an accepted refund appears in the Reembolsos (refunds) tab within 48 hours.

5 days to answer a review

Customers have 7 days to review an order and the store has 5 days to reply. A reply can be edited for 10 minutes. Private reviews do not count in the rating but are visible in the Portal.

Orders arrive in the Gestor de Pedidos

Orders arrive in real time in the Gestor de Pedidos, not in the Portal do Parceiro. The Gestor de Pedidos must be open for the store to show as available.

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