Get your Deliveroo invoices and refunds through an API

What you can build on Partner Hub

• Get weekly invoices

  Build this

  Reads one site's invoice summary on the Invoices page: revenue, Deliveroo commission, fees, rebates and payout for one Monday to Sunday week.

  Takes

  Site, week (optional)

  Returns

  Site, week, total revenue, commission, additional fees, rebates, payout, currency

• Get refunds

  Build this

  Reads the Refunds tab on the Sales page: each refunded order with its claim reason, customer feedback and refund details.

  Takes

  Site, refunded since (optional)

  Returns

  Order number, refund date, items, claim reason, customer feedback, refund amount

• Get ratings and reviews

  Build this

  Reads Ratings and Reviews for one site: each review and whether a reply is being checked, sent or not written yet.

  Takes

  Site, since (optional)

  Returns

  Review date, rating, review, tags, reply status

• Dispute a refund

  Build this

  Opens a refunded order in the Refunds tab, selects the items, picks a reason, attaches evidence and submits the dispute.

  Takes

  Site, order number, items, reason, evidence photo (optional)

  Returns

  Order number, items disputed, reason, dispute status

Automate Partner Hub with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• New refunds you can still dispute

  Build this

  Starts

  Every day at 10:00

  Step 1

  For each site, get the refunds from the Refunds tab issued in the last 7 days.

  Step 2

  Keep the refunds that were not there on the last run.

  Step 3

  Email you each one with its order number, items, claim reason, customer feedback and amount.

• Weekly invoice totals, posted to your accounting system

  Build this

  Starts

  Every Wednesday at 9:00

  Step 1

  For each site, get last week's invoice summary.

  Step 2

  Post revenue, commission, fees, rebates and payout for each site to your accounting webhook.

• Reviews waiting for a reply, every site

  Build this

  Starts

  Every day at 8:00

  Step 1

  For each site, get the ratings and reviews from the last 24 hours.

  Step 2

  Keep the reviews with no reply.

  Step 3

  Group them by what customers wrote about and email you the summary with each review.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get weekly invoices” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "partner-hub.deliveroo.com/get_weekly_invoices",
    "input": {
      "site": "Acme Kitchen, Riverside",
      "week_start": "2026-11-02"
    }
  }'

{
  "status": "completed",
  "data": {
    "site": "Acme Kitchen, Riverside",
    "period_start": "2026-11-02",
    "period_end": "2026-11-08",
    "total_revenue": 9846.5,
    "deliveroo_commission": 2461.63,
    "additional_fees": 118.4,
    "rebates": 36,
    "payout": 7302.47,
    "currency": "GBP"
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

Partner Hub’s own options

Deliveroo's developer APIs cover orders, menus and site status for restaurants, and catalogue and picking for retailers. The API documentation names no API for invoices, refunds or reviews. Production credentials come after you pass every test scenario for your API suite and your contract is approved.

Read on November 12, 2026: Deliveroo API documentation: introduction, Deliveroo API credentials, Invoices and payments.

Signing in to Partner Hub

Partner Hub asks for your email address and password, with a Forgot your password? link that emails a reset link. Each user is invited from Teams with a role and the sites they can see. With Fous you sign in once through Partner Hub's own sign-in with your own account: the login is sealed with AES-256, and an expired session is signed back in.

Worth knowing

Seven days to dispute a refund

A dispute must be submitted within 7 days of the refund issue date. It is Under review, Approved or Rejected, and after a rejection you have 72 hours to reply to the decision email.

Invoices cover Monday to Sunday

Payments are calculated weekly from the previous Monday to Sunday's orders, and invoices stay in Partner Hub for up to 12 months. The Credit Note column shows refund commission adjustments and does not change your payout.

Review replies are checked first

A reply shows as being checked until Deliveroo sends it to the customer by email, and a sent reply cannot be edited. Only users with replying to reviews enabled can reply.

Access is set per site

Each user sees only the sites chosen when they were invited from Teams. Give the account you sign in with access to every site a method or workflow should read.

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