Turn OpenTable GuestCenter into an API

What you can build on GuestCenter

• Get the reservation list for a shift

  Build this

  Reads the reservation list in Front of House for one date and shift, with each party's status, table and the notes on its reservation card.

  Takes

  Date, shift

  Returns

  Scheduled time, guest name, party size, table, status, credit card status, tags, visit notes, guest requests

• Pull the Reservations report

  Build this

  Opens Reporting, chooses Reservations, sets the Date, Shift and Day dropdowns and reads the report with guest, reservation and diner history columns.

  Takes

  Date range, shift, day (optional)

  Returns

  Visit date, created date, guest name, phone, email, marketing opt-in, source, tags, completed visits, canceled count, no-show count

• Read new reviews

  Build this

  Reads the Reviews dashboard filtered by date, rating and source: OpenTable reviews and those from connected sources such as Google or Tripadvisor.

  Takes

  From date, maximum rating (optional), source (optional)

  Returns

  Review date, source, rating, comment, guest name, server name, responded or not

• Reply to an OpenTable review

  Build this

  Opens an OpenTable review on the Reviews page and posts your reply publicly or privately, from the text you give or a saved response template.

  Takes

  Review (guest name and date), reply text or template name, public or private

  Returns

  Review date, guest name, reply posted, public or private

Automate GuestCenter with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Tonight's VIPs, birthdays and guest requests

  Build this

  Starts

  Every day at 15:00, before dinner service

  Step 1

  Get the reservation list for today's dinner shift.

  Step 2

  Keep parties with a tag such as VIP or birthday, a visit note or a guest request.

  Step 3

  Email you the list by scheduled time, with party size, table and the notes.

• Low-rated reviews to the manager on duty

  Build this

  Starts

  Every day at 9:00

  Step 1

  Read the reviews from the last two days with a rating of 3 or lower, from every source.

  Step 2

  Keep the reviews that were not there on the last run and have no response yet.

  Step 3

  Summarize each one in a line and post it, with server name and source, to your Slack webhook.

• Weekly reservations and sources for marketing

  Build this

  Starts

  Every Wednesday at 8:00, once last week's Source attribution has settled

  Step 1

  Pull the Reservations report for last week, Monday to Sunday.

  Step 2

  Group the rows by source and count the reservations for each.

  Step 3

  Post the totals and the rows to your marketing system's webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get the reservation list for a shift” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "guestcenter.opentable.com/get_reservation_list",
    "input": {
      "date": "2026-11-14",
      "shift": "Dinner"
    }
  }'

{
  "status": "completed",
  "data": {
    "date": "2026-11-14",
    "shift": "Dinner",
    "reservations": [
      {
        "scheduled_time": "18:30",
        "guest_name": "Jordan Acme",
        "party_size": 4,
        "table": "12",
        "status": "Confirmed",
        "credit_card_status": "Card on file",
        "tags": "Birthday",
        "visit_notes": "Celebrating a birthday, a candle on dessert please",
        "guest_requests": "Quiet table"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

GuestCenter’s own options

OpenTable's APIs are for approved partners: a company applies, signs an agreement in the Developer Portal and requests the APIs it needs. A restaurant that wants to connect its own app or website is sent to its Account Manager or OpenTable Support. In GuestCenter itself, reports export to CSV and the Integrations marketplace connects listed partners.

Read on November 12, 2026: Subscribe to OpenTable APIs from the developer portal, Export your guestbook, Plan for your shift with Reservations Reports.

Signing in to GuestCenter

GuestCenter asks for the email address and password of your restaurant login. When two-factor authentication is on for that login, it also sends a 6-digit code by SMS to the enrolled mobile number. The website signs you out after six hours of inactivity. With Fous you sign in through GuestCenter's own sign-in with your own login, which is sealed with AES-256 and never returned by the API or written to logs.

Worth knowing

Guest Export arrives by email

Guest Export does not download on the spot: OpenTable emails you when the report is ready. The Reservations report shows the top 50 guests on screen and exports the full report to CSV.

Source takes 48 hours to settle

The Source field on a Reservations report can take 48 hours to show the right attribution for online reservations, so a weekly source report reads best a couple of days after the week ends.

Reviews come the day after the visit

Guests get a review request the day after their reservation is marked seated or assumed seated. Reviews from Google, Facebook, Yelp and other connected sources show in Reviews but do not change your OpenTable rating.

Each login has its own role

OpenTable asks restaurants to give each staff member a separate login with a role and permissions. A method reads and does only what the login it uses is allowed to, so pick one with access to Reporting and Reviews.

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