Turn myCoke into an API

What you can build on myCoke

• Get equipment service cases

  Build this

  Reads your past and open equipment service cases on myCoke, however they were submitted, with each case's equipment and status.

  Takes

  Status (optional), submitted since (optional)

  Returns

  Case number, submitted date, equipment, issue, status, how it was submitted

• Track bulk product orders

  Build this

  Reads your supply chain orders on myCoke with the order and delivery tracking the site shows for each one.

  Takes

  Ordered since (optional)

  Returns

  Order number, order date, delivery date, status, products, quantities

• Track parts orders

  Build this

  Reads your order history in myCoke Parts with each order's shipping method and tracking.

  Takes

  Ordered since (optional)

  Returns

  Order number, order date, part numbers, part names, quantities, shipping method, status, tracking number

• Submit an equipment service case

  Build this

  Creates an equipment service case on myCoke for one piece of equipment, with the option to have a myCoke tech call you back by phone.

  Takes

  Equipment, issue description, callback by phone (yes or no), contact phone

  Returns

  Case number, submitted date, status

Automate myCoke with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Open equipment service cases, every morning

  Build this

  Starts

  Every weekday at 7:00

  Step 1

  Get your equipment service cases from myCoke.

  Step 2

  Keep the cases that are not closed.

  Step 3

  Email you the list with each case's equipment, issue and status.

• Bulk order status changes, posted to your systems

  Build this

  Starts

  Every weekday at 6:00

  Step 1

  Track your bulk product orders placed in the last 14 days.

  Step 2

  Keep the orders whose status or delivery date changed since the last run.

  Step 3

  Post order number, status, delivery date and products to your webhook.

• Shipped myCoke Parts orders, posted with tracking numbers

  Build this

  Starts

  Every day at 17:00

  Step 1

  Track your myCoke Parts orders from the last 30 days.

  Step 2

  Keep the orders that were not shipped on the last run and are shipped now.

  Step 3

  Post order number, part numbers, shipping method and tracking number to your webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get equipment service cases” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "www.mycoke.com/get_equipment_service_cases",
    "input": {
      "status": "Open",
      "submitted_since": "2026-11-01"
    }
  }'

{
  "status": "completed",
  "data": {
    "cases": [
      {
        "case_number": "SC-0048213",
        "submitted_date": "2026-11-10",
        "equipment": "Freestyle 9100",
        "issue": "Cartridge slot 12 shows a false sold out",
        "status": "Open",
        "submitted_by": "Phone"
      }
    ],
    "count": 1
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

MyCoke’s own options

The Coca-Cola Company's myCoke pages describe no API, EDI or data export for customers. You use the website or the myCoke Fountain & Freestyle app, and parts orders and equipment service can also be handled by phone. Local bottler-delivered products and services are on a separate site, my-coke.com.

Read on November 12, 2026: myCoke home page, myCoke FAQ, myCoke app quick tips.

Signing in to myCoke

myCoke signs you in with your email and password, or with a magic link it emails you for a password-free sign-in. Accounts are for existing Coca-Cola customers, who sign up from the same page. With Fous you sign in once through myCoke's own sign-in with your own account: the login is sealed with AES-256, sign-in links are handled, and an expired session is signed back in.

Worth knowing

Two sites with similar names

myCoke at mycoke.com covers equipment service, Freestyle ordering, supply chain orders and parts. Products and services delivered by your local bottler are on my-coke.com, a separate site.

14 days to report a wrong or damaged order

A parts order with damaged or wrong parts is reported by email to Order Management within 14 days of delivery. Returns and billing or shipping changes also go to Order Management by email.

A Work Order number changes the freight

With a valid Work Order number for equipment that is not pouring or has a safety problem, fountain and hot beverage parts ship next-day air with no freight charge. Expedited vending and bottle/can parts are billed.

Free small parts have a monthly limit

Most National customers can order up to $50 a month of small, non-mechanical replacement parts free of charge. Requests outside that program go to myCoke's Contact Us.

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