Pull your Rappi Partners data into your own systems

What you can build on Rappi

• Get the weekly payment summary

  Build this

  Reads the payment information in the Portal Partners for one week of sales: the relación de venta with the breakdown of its concepts and the amount paid.

  Takes

  Week (start date), store (optional)

  Returns

  Sales period, payment date, store, each concept with its amount, amount paid

• Get each store's service level

  Build this

  Reads Nivel de servicio for each store: cancelled orders, late orders, customer complaints and the periods the store was not available.

  Takes

  Date range, store (optional)

  Returns

  Store, cancelled orders, late orders, complaints, unavailable periods

• Get customer reviews

  Build this

  Reads Reseñas, the star ratings and comments customers left after their orders in the last 30 days, for each store.

  Takes

  Store (optional), maximum stars (optional)

  Returns

  Store, date, stars, comment

• Turn off a sold-out product

  Build this

  Opens the store's menu in the Portal Partners and temporarily deactivates the product you name, or turns it back on.

  Takes

  Store, product name, on or off

  Returns

  Store, product, status, changed at

Automate Rappi with a workflow

A workflow runs your methods as one process, with nobody at the screen. A schedule or a call from your own system starts it, the steps run in order, and the result arrives in your inbox or in the systems you already use.

• Weekly payment summary sent to accounting

  Build this

  Starts

  Every Friday at 9:00, after Rappi's Wednesday or Thursday payment

  Step 1

  Get the weekly payment summary for last Monday to Sunday, for every store.

  Step 2

  Keep the sales period, payment date, concepts and amount paid per store.

  Step 3

  Post the summary to your accounting system's webhook and email you a copy.

• Stores with service problems yesterday

  Build this

  Starts

  Every day at 8:00

  Step 1

  Get each store's Nivel de servicio for yesterday.

  Step 2

  Keep the stores with cancelled orders, late orders, complaints or unavailable periods.

  Step 3

  Email you the list, one section per store.

• New reviews of 3 stars or fewer posted to Slack

  Build this

  Starts

  Every day at 10:00

  Step 1

  Get customer reviews with 3 stars or fewer for every store.

  Step 2

  Keep the reviews that were not there on the last run.

  Step 3

  Post each one, with store, date, stars and comment, to your Slack webhook.

You can run a workflow by hand on every plan, Free included. Schedules and webhook triggers come with the paid plans, from $29 a month.

Once built, one call from your code

Once you have built a method, it is one POST to /v1/runs from your backend, or a tool an AI agent calls over MCP. This is what “Get the weekly payment summary” would look like.

curl https://api.fous.com/v1/runs \
  -H "Authorization: Bearer $FOUS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "method": "partners.rappi.com/get_weekly_payment_summary",
    "input": {
      "week_start": "2026-11-02"
    }
  }'

{
  "status": "completed",
  "data": {
    "sales_period": {
      "from": "2026-11-02",
      "to": "2026-11-08"
    },
    "payment_date": "2026-11-11",
    "currency": "MXN",
    "stores": [
      {
        "store": "Northwind Tacos Roma",
        "concepts": [
          {
            "name": "Ventas",
            "amount": 84210
          }
        ],
        "amount_paid": 67780.5
      }
    ],
    "total_paid": 67780.5
  }
}

An example with invented data, not a ready-made endpoint. The method exists in your organization once you build it, and its name, inputs and fields follow your request.

Rappi’s own options

Rappi documents an API for menus, orders, stores, item and store availability and webhooks. Its credentials are issued after you register as a Rappi Aliado through your Rappi point of contact. Payments, Nivel de servicio and Reseñas are in the Portal Partners and the Partners App, and a payment summary also arrives by email each week.

Read on November 12, 2026: Rappi API documentation, How Rappi pays restaurants, Plataforma Rappi Partners.

Signing in to Rappi

The Portal Partners asks you to pick your country, then your email address or user and a password, with a Recordarme (remember me) option. Rappi sends the user and password by email when your store is ready to sell. With Fous you sign in once through the portal's own sign-in with your own account: the login is sealed with AES-256, and an expired session is signed back in.

Worth knowing

Paid once a week, for Monday to Sunday

Sales from Monday to Sunday are paid on Wednesday or Thursday, with a summary by email and the relación de venta in the Portal Partners. In Argentina and Uruguay payment is fortnightly.

Menu changes take one to two hours

Rappi estimates that a change to the menu is published one to two hours after you make it. Plan price and product changes with that delay in mind.

Orders are taken in Rappi Aliados

You accept or reject orders in Rappi Aliados, and an order not accepted within 7 minutes is rejected automatically. The Portal Partners holds the menu, payments and performance.

Reviews and RappiScore cover 30 days

Reseñas shows the last 30 days, and RappiScore covers the last 30 days and is updated every week. Read them on a schedule to keep a longer history.

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